Villages Subaru - Service Center

Thanks for accommodating my very short schedule for an oil change before Christmas. I only had 2 hours. The service department was very sympathetic to my situation which was very appreciated. oil change before Christmas. I only had 2 hours. The service department was very sympathetic to my situation which was very appreciated. More

Very friendly and fast service. Service with a smile.😊 Elizabeth was our representative. She was very accommodating. Service with a smile.😊 Elizabeth was our representative. She was very accommodating. More

Very honest, friendly and knowledgeable about what needs to be done to my car. They do not pressure you into getting anything extra done to your car. to be done to my car. They do not pressure you into getting anything extra done to your car. More

Appt was scheduled for 11 am oil change. My car was not done til 1 pm. They took other csrs ahead of me. I was told due to AI. They use AI to set up appointments not real people. My car was not done til 1 pm. They took other csrs ahead of me. I was told due to AI. They use AI to set up appointments not real people. More

Everyone is very knowledgeable and professional. Can’t do enough for you . Best dealership we’ve ever dealt with. Can’t do enough for you . Best dealership we’ve ever dealt with. More

Great service department. Pleasant to work with. Nice waiting area. Mechanics very thorough, knowledgeable and efficient. Pleasant to work with. Nice waiting area. Mechanics very thorough, knowledgeable and efficient. More

This was my first experience with Villages Subaru. I recently moved to the area, and made my appointment prior to moving because I could not get an appointment with my normal dealer within the 6 week I recently moved to the area, and made my appointment prior to moving because I could not get an appointment with my normal dealer within the 6 weeks prior to my move. I was greeted promptly by Alejandro Rosario when dropping off by Outback the afternoon before my appointment. He set me up to do the work requested. Not expecting to hear from them until the next day, I was surprised to get a call from Alejandro that same afternoon saying that my car was almost complete with the requested work, but found on more thing that needed attention. With my approval to add on the other work, they still completed all the work and washed my car before the end of the day. Great job. Great customer service. More

On time and very efficient service experience. Courtesy wash also a plus. Highly satisfied customer. Courtesy wash also a plus. Highly satisfied customer. More

Good Service, easy apts, like video! Reviews by service seem redundant, “always” want $400+ extra services? Reviews by service seem redundant, “always” want $400+ extra services? More

Villages Subaru continues to provide excellent service every time I’m there. The service advisor is knowledgeable and courteous, the tech makes a detailed video while servicing my 2020 Forester and texts every time I’m there. The service advisor is knowledgeable and courteous, the tech makes a detailed video while servicing my 2020 Forester and texts it to me while I’m there, prices are reasonable, the waiting area is clean and stocked with treats and freshly brewed hot drinks, and I often get a complementary car wash. I am glad my car is so well taken care of. More