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Villages Subaru - Service Center

Leesburg, FL

4.7
745 Reviews

745 Reviews of Villages Subaru - Service Center

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October 28, 2021

My car was checked along with oil change. I was happy with that and the other work done. Only unexpected problem was a nail found in a rear tire - almost new tires so was surprised when they couldn't pa More

by andikb2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names.
Oct 31, 2021 -

Villages Subaru responded

Thank you for your review! We are glad to hear your experience at Bill Bryan Subaru was a positive one!

October 28, 2021

Very efficient. The only criticism I can think of is the cold waiting area. It’s a waste of energy and money. More

by licolagross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 31, 2021 -

Villages Subaru responded

Thank you for your 5-star rating of our dealership. Come back and see us for all of your future automotive needs.

October 27, 2021

I was very pleased with the people I dealt with and the speed of the service. More

by danandbrendakeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Oct 31, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future!

October 27, 2021

Fast timely the representative was very good at her job and made us feel like we were really part of the family More

by bmoore4006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative
Oct 31, 2021 -

Villages Subaru responded

Thank you for your review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

October 22, 2021

You had my car serviced and ready in the time you promised. You also did not rotate my tires, although not needed. This is due to Covid-16 which has kept us close to home. Thank you for being hone More

by ROGTAMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Anschutz
Oct 31, 2021 -

Villages Subaru responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

October 21, 2021

Friendly staff. Quick service. I came in with a problem and questions. The problem was solved and questions answered. More

by pgpcarl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both ladies working near parts dept.
Oct 22, 2021 -

Villages Subaru responded

Thank you for your business and this great recommendation! We are happy to hear that the body shop gave you superior service. Come back and see us for any and all Subaru vehicle needs!

October 21, 2021

They said I am in need of a new battery. The new one is guaranteed for 7 years. Since my car is 4 years old and has only 31,000 miles on it , why isn’t the same battery used on new cars? So I should have More

by licolagross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 11, 2021 -

Villages Subaru responded

Thank you for taking the time to leave us a rating. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve our dealership and appreciate this feedback.

October 21, 2021

we always love this subaru store it has a great crew of people who are friendly and always ready to help with any problem you might have .The service dept is very knowledgeable on working on subaru vehicle More

by stasinskil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Summer Anschutz
Oct 22, 2021 -

Villages Subaru responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Subaru vehicle needs!

Oct 22, 2021 -

stasinskil responded

you guys earned the five star just keep up the good work and our forester we know is in good hands

October 20, 2021

Excellent, courteous service. We waited for the vehicle. The waiting area as clean and the coffee was good, too. More

by kathryn-larson
Recommend Dealer
Yes
Employees Worked With
Jason Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Villages Subaru responded

Thank you for your 5-star rating. We strive to give every customer a great experience!

October 18, 2021

Excellent service. Got me in quick and out as well Very friendly and explained everything More

by BUICK51S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Curtis
Oct 19, 2021 -

Villages Subaru responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

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