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Villages Subaru - Service Center

Leesburg, FL

4.7
996 Reviews

996 Reviews of Villages Subaru - Service Center

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February 02, 2025

Customer service was very good. I had an appointment and went good. App employees involved were terrific. More

by tjamieson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
February 02, 2025

My husband took the car in and it could not have gone better. Great communication and service. More

by JACKIEDGILBERT
Recommend Dealer
Yes
Employees Worked With
Summer Williams
February 02, 2025

There was a very comfortable waiting area, with snacks. Communication was amazing. I was constantly updated. More

by JJMUIRHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with Sales Dept.
February 02, 2025

Emily is by far the best Service rep I’ve ever worked with — and I’ve worked with several (at least 20) reps! True professionals at Village Subaru! (Also — great job Pete!) More

by Baja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily — 5 stars
February 01, 2025

Someone was out at my car in less than a minute. Everything was explained to be by Matt. I left my car, and he called me when it was ready. I was very happy that I didn't have to pay for the diag More

by JVLEAVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rudge
February 01, 2025

The people in service are excellent. Personable but professional. Love the video of service tech showing their review of automotive needs More

by BOBDAINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
February 01, 2025

Extremely considerate, informative, very helpful and pleasant. Great coffee and reception area. Answered all questions to my satisfaction. Thoroughly enjoyable experience. Highly recommended. More

by heather.gray8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep Emily Renard
January 31, 2025

They are pleasant, but they do not seem knowledgeable and they focus on the diagnostic fee for everything. That fee is above and beyond - if you have the service they don’t credit that back. Also they add 3% More

by T Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of above
January 31, 2025

Communicated well. Done fairly quickly. We've always had good experiences & appreciate the car wash More

by MCCANDLESS0615
Recommend Dealer
Yes
Employees Worked With
Tamera
January 31, 2025

Service was easy to schedule, was done in a timely manner, and my problem was resolved. More

by AALEAVENS47
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
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