Villages Subaru - Service Center

Very professional and through. Very good service department. I don't remember name of person in service that I dealt with, but all of the service people in office was friendly. Very good service department. I don't remember name of person in service that I dealt with, but all of the service people in office was friendly. More

I was in for my first 6 month check up and to get a Subaru hitch installed Subaru hitch installed More

Always great service. Emily is friendly, efficient, knowledgeable and keeps me updated on the status of my service. In addition, she texts me later that day, or the next, Emily is friendly, efficient, knowledgeable and keeps me updated on the status of my service. In addition, she texts me later that day, or the next, to make sure everything was ok. More

Service was great! Complaint - Villages Subaru posted a coupon on their own site for synthetic oil change, but then the total bill was the same because the charged Complaint - Villages Subaru posted a coupon on their own site for synthetic oil change, but then the total bill was the same because the charged and itemized all supplies; oil, oil filter, etc More

I think the service was good. However, it took me a long time to get updated on the status of my oil change and the need to replace the brake fluid. It's an hour's drive each way However, it took me a long time to get updated on the status of my oil change and the need to replace the brake fluid. It's an hour's drive each way to the dealership from my home in Ocala. I spent the day getting an oil change and what should be a minor service to my brakes. More

Great job as usual Not too pushy Good explanation of work and video That all work and video That all More

Polite, knowledgeable and basically helpful in helping us to determine that Suburu is the car for us to determine that Suburu is the car for us More

Professional team. Thank you Summer and James. VERY clean. Informative and knowledgeable. Timely service. Great atmosphere. Thank you for the loaner car so I could ge Thank you Summer and James. VERY clean. Informative and knowledgeable. Timely service. Great atmosphere. Thank you for the loaner car so I could get back to work. LOVE the videos of my vehicle! More

Waiting 2 hours for a scheduled oil change is not an acceptable practice. It should be no more than 45 mins. Also it was noted on both paper and video that my washer fluid was filled, it was not filled. acceptable practice. It should be no more than 45 mins. Also it was noted on both paper and video that my washer fluid was filled, it was not filled. I do want to say Emily was very friendly. More

Very pleased with the service personnel and the service preformed on our vehicle. Great customer service! preformed on our vehicle. Great customer service! More