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Villages Subaru - Service Center

Leesburg, FL

4.7
938 Reviews

938 Reviews of Villages Subaru - Service Center

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April 02, 2025

I was very disappointed in the wait time it was almost an hour and a half to two hours for an oil change. They didn’t even rotate the tires so no explanation no apology just very disappointed. More

by RIPLEYNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
April 02, 2025

I felt it was a little pricey, but over all a good experience. The people are polite. More

by JHAMELINK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just paid bill, wife was there.
April 02, 2025

I was in for service. Explanations were excellent, the video was great. I will definitely return More

by RNDSOUKUP
Recommend Dealer
Yes
Employees Worked With
Don't remember...jason, jared ?
April 01, 2025

Would certainly recommend Villages Subaru to my friends. Each time I have been to the service dept they were helpful and courteous. More

by PATRICK7743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brailyn Cronin
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

The service advisor was very helpful. I later learned he came in just to assist for a little bit because they were understaffed. My mechanic was top notch and they did a thorough job maki More

by lz00713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Judy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Justin, our service rep. was great. He was professional, knowledgable and helped us make some decsisions regarding repairs. More

by JUDIE.KELLY0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 31, 2025

Staff friendly and courtious. Work done to appointment times. Good feedback while there. Repairs and service done efficiently More

by ROODM67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,Emily
March 31, 2025

Could have fixed my problems with a cost to me. But they did not. They had me fixed and out the door in minutes. More

by gmagin545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service people.
March 31, 2025

Excellent service, excellent staff. I love my Subaru Outback, please bring back the 3.6L engine. More

by toddberryman
Recommend Dealer
Yes
Employees Worked With
Justin Reedy
March 30, 2025

Sales person was polite, knowledgeable and listened to what we wanted. When it came to numbers I told him what I could pay, he took it to finance and they responded quickly. Then when we had questions, More

by lindakayrose
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deandre Seymour
3.0
This rating includes all reviews, with more weight given to recent reviews.
Isidro (Izzy) Montalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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