Villages Subaru

Gut feeling! On April 24, 2018 I had a service and recall appointments. I had expected to have a wait time of 3 hours. In my mine I thought this would give me the On April 24, 2018 I had a service and recall appointments. I had expected to have a wait time of 3 hours. In my mine I thought this would give me the opportunity to look at the new models and technology. Since I planned in a year or so to upgrade. I was so impressed and happy with what I saw, I was satisfied knowing when I was ready to upgrade I would find what I wanted in the Subaru family but not today. Then someone said can I help you, I ‘m Jamie Reed. I didn’t want to waste his time and said no I’m just looking not buying at this time. Jamie offered to run the numbers to show me what I would be looking at. Jamie took the time to answered all my questions and relieve my concerns. Less just say before I knew it I was “Ringing the Bell” which represents a sell was made. I would like to thank Jamie, Ronnie, John, Randy and all the Subaru Family that helped to make this possible. I am very happy with my 2018 Subaru Forester. More

Thank you! I met with a younger salesperson named Derek. He was very courteous and professional. I felt like he really took the time to listen to my needs instea I met with a younger salesperson named Derek. He was very courteous and professional. I felt like he really took the time to listen to my needs instead of just trying to rush me into something. This I really appreciated right now with everything going on in my life. My husband Wayne has not been doing well, cancer.. so. Having someone that was willing to listen to me was great. Thanks again Derek! More

Most dedicated and honest salesman we've met! Brent Moake helped my boyfriend get a car and we were really impressed with the attention he gave us. As a young couple we've had negative experiences Brent Moake helped my boyfriend get a car and we were really impressed with the attention he gave us. As a young couple we've had negative experiences with other salesmen at other dealerships being really pushy, but Brent made us feel like we were family. He explained to us the process of purchasing through a dealership and really stuck to our needs/wants based on price and the car model we were looking for. He was really honest and made sure we left with the best car for us, couldn't ask for a better experience. I definitely recommend going to this dealership and going to see Brent. Also, they have great food and drinks--you can really tell the dealership is all about customer service and hospitality. More

Best dealer, best service! I went in just looking but Brent had me sold! He was very helpful and helped me find exactly what I wanted. I have never had such a pleasant car-buyin I went in just looking but Brent had me sold! He was very helpful and helped me find exactly what I wanted. I have never had such a pleasant car-buying experience and never felt pressured once. More

The BEST EVER!! Thank you thank you Brent Moake! We purchased a 2018 Subaru Outback. It was the BEST experience we have ever had purchasing a car! Brent was honest, f Thank you thank you Brent Moake! We purchased a 2018 Subaru Outback. It was the BEST experience we have ever had purchasing a car! Brent was honest, fun, patient and knowledgeable and helped us to make a fantastic decision! No doubt we will always go to Brent when purchasing a car! More

Joe Mac is your guy! Joe Mac at Bill Bryan Subaru really impressed us the other day! We went in to purchase a specific car for a specific price, and he did everything he Joe Mac at Bill Bryan Subaru really impressed us the other day! We went in to purchase a specific car for a specific price, and he did everything he could and made our wishes come true! Such a kind person and great to know. Will always come here when we need a new car. They have food too! Hot dogs, popcorn machine, soda and good coffee. Thanks Joe! From Karen, Heather, and Larry More

Salesman Davin Hardy I was impressed with the professional salesmanship of Davin Hardy. He was very knowledgeable of the Subaru products, and made me feel very comfortable I was impressed with the professional salesmanship of Davin Hardy. He was very knowledgeable of the Subaru products, and made me feel very comfortable during the whole sales process. I would definitely recommend Davin to anyone looking to buy a Subaru. Stan DuFour More

Wonderful gentleman greeted us I can not say enough things about the young man who greeted us at Bill Bryan Subaru recently. His name is DEREK STOKES. He greeted us with a smile, I can not say enough things about the young man who greeted us at Bill Bryan Subaru recently. His name is DEREK STOKES. He greeted us with a smile, handshake and made us feel warm and welcomed from the moment we arrived. He was knowledgeable and we look forward to working with him again soon. Derek Stokes is highly recommended ! More

Almost Perfect We searched hi and low for the vehicle we needed for our son's college graduation. We saved and saved and Jaimie and staff worked out a deal without a We searched hi and low for the vehicle we needed for our son's college graduation. We saved and saved and Jaimie and staff worked out a deal without any pressure or sleezy tactics. It was ALMOST perfect until it was time to take delivery. We had noticed prior to buying it that a piece of trim was flapping off and we assured it would be fixed. We were also taken aback with how dirty the car was inside and out. We were told that the car had just come in as a trade but would be detailed and "shiney and clean" when we picked it up. The trim was minimally "glued" and not clipped as promised and the car was not washed or vacuumed. Buying the car was a big deal to us but our excitement waned. The day we took delivery the manager called us at 7 pm as they had give. Our insurance the wrong vin number. My husband had to walk out with a flashlight to retrieve the cin number and THEN spent 30 minute on phone with Geico to untangle the mess. Hopefully Mr Bryan and Brewster will fix the trim and detail the car and earn that 5th star. We want to buy or lease a car in 6 months so we will see how this story ends. More

Sometimes you feel good about the deal I have bought numerous cars in my lifetime and have dealt with salesmen from a to z. Joe was pleasant to talk and deal with. There wasn’t a back and I have bought numerous cars in my lifetime and have dealt with salesmen from a to z. Joe was pleasant to talk and deal with. There wasn’t a back and forth game to the manager on the price. He knew what I wanted and he worked on getting to the middle. The original car I went to see was not at my standards, but we found another at a higher price, than I was looking to buy. Joe did not try to push the other car, he simply laid out the numbers, negotiated a little and we met at an acceptable price. You never win when buying from a dealer, but sometimes you feel good about the deal. I do! Thanks Joe. More