Villages Subaru

Came home with a new Crosstrek on Thursday. Absolutely love it. Tim & Jack went over and above finding me exactly the right car and features for me. Tim spent a lot of time with me explaining all the ne love it. Tim & Jack went over and above finding me exactly the right car and features for me. Tim spent a lot of time with me explaining all the new technology since this was my first purchase in 18 years. Love Subarus. This is my 3rd and I expect I’ll love it as much as the others. Thanks to Tim’s extraordinary service, I love this dealership just as much! More

New Car Purchase I purchased a 2020 Subaru Forester today. Tim Rivera, Sr. was my sales consultant. He took me on a test drive of the vehicle and explained the vario I purchased a 2020 Subaru Forester today. Tim Rivera, Sr. was my sales consultant. He took me on a test drive of the vehicle and explained the various operations of its many components. He patiently answered all of my numerous questions. All in all, the whole process was extremely well done, and I left a very satisfied customer. More

Loving Our New Forester We really enjoyed purchasing our new Subaru at Bill Bryan Subaru. Our sales consultant Lindsey Browning was delightful to work with through our labori We really enjoyed purchasing our new Subaru at Bill Bryan Subaru. Our sales consultant Lindsey Browning was delightful to work with through our laborious process of picking out a new Forester. Her friendly smile and knowledge of the model helped us through the process. Also, a big thank you to the support group which backs up the sales force. They're friendly and accommodating. More

Very personal service I am new to The Villages, so I was unaware of Bill Bryan Subaru service center‘s excellent reputation. Several weeks ago, I was at an early morning m I am new to The Villages, so I was unaware of Bill Bryan Subaru service center‘s excellent reputation. Several weeks ago, I was at an early morning medical appointment in Orlando and came out to my car to find my 5 year old battery dead as a door nail. I was able to get a “jump,” but I was very shaky about heading home and perhaps not being able to start my car later in the day. From Orlando, I randomly looked up Subaru dealers near TV. I called Bill Bryan Subaru service at about 8:30 in the morning...probably every service departments busiest time...and a very nice scheduler realized my panic and said “bring it on in”. As soon as I pulled in, I was greeted by Alejandro Rosar. Not only did he have a new battery installed, he also had an oil change, much needed, added on to the service. The technician also performed a wonderful multi-point inspection. Alejandro went over that report with me and, I have to say, his attention and the new battery, the oil change, and the inspection gave me a very satisfied and secure feeling about my car. AND on top of all that, the service department gave my car the BEST wash my car has ever had! I highly recommend Bill Bryan Subaru Service Center and Alejandro and I will return. More

2019 crosstrex premium sold to us by Garritett w reddish ON october 28 2019.. i took my mother to look at suburas .at biil bryan subaru in leesburgerg .. this was not her her first choice of a new car . b ON october 28 2019.. i took my mother to look at suburas .at biil bryan subaru in leesburgerg .. this was not her her first choice of a new car . but it it was mine ..for her to be safe in .. mr garritett reddish can right out out to help help us .he anwerd all our qustions and helped her find the best car to fit her .. not sell her most high priced ..A PLUSE.. YOUNG MAN ...WE BOUGHT HER A 2019 CROSSTRAX ..AND SHE LOVES IT MORE THAN ANY CAR SHE HAS OWND .. EVERYONE AT THIS PLACE WAS NICE AND VERRY PERFESSTIONALE.. FIXING TO COME BRING MY CAR AND TRADE IT IN TOO ALS More

2nd time as good as the first 2nd vehicle that I have purchased through Subaru because of Jason. treats you right and cares for his customers! thanks again and keep up the good wo 2nd vehicle that I have purchased through Subaru because of Jason. treats you right and cares for his customers! thanks again and keep up the good work! More

Proverbial "car salesman," hard to believe, trust, sneaky In august 2019, I went in to the BBSubaru hoping to order a new Subaru with certain accessories/options. When the salesman returned, he showed me an o In august 2019, I went in to the BBSubaru hoping to order a new Subaru with certain accessories/options. When the salesman returned, he showed me an order sheet with option codes with no explanation of the each code or code groupings. I had no idea it the sheet meant. When I asked for a print-out of the meaning of the option codes, the salesman returned with a sheet and the options I supposedly ordered highlighted. And he behaved as though I was being impertinent or something. Doesn't the customer have a right to know what he's purchasing? Dummy me, I didn't see, until I got home, that the salesman included, without asking me, an option that I didn't want, didn't request, and cost almost $200. I asked that the salesman remove option or reduce the price of my order for the unwanted product. The salesman said his manager said NO. The unwanted product was part of an option grouping that supposedly would reduce my total cost for the other options I did want, But I proved this wrong on Subaru's website,. I believe if a customer is buying something, before the "special order is changed" the customer MUST BE asked if he agrees with any change(s). In the end, I canceled my tentative order and did receive immediate refund of my order-deposit. More

Friendly Environment and Pressure Free Zone We have officially purchased our first Subaru from Paul and it was the best experience I have gone through within a car dealership. We did not feel pr We have officially purchased our first Subaru from Paul and it was the best experience I have gone through within a car dealership. We did not feel pressured at any moment throughout our visit at Bill Bryan Subaru as we were lucky enough to have Paul who is friendly and respectful of your time. Thank you to the sales manager as well as Paul Ives for helping me find the right car for me. More

Honest and Friendly Every Time We just purchased our second Subaru from Joe and couldn't be happier. Joe is friendly, professional and honest. He will work with you until you are ha We just purchased our second Subaru from Joe and couldn't be happier. Joe is friendly, professional and honest. He will work with you until you are happy and do not feel pressured into buying something you are uncomfortable with. We can't thank Joe enough for his kindness and patience! More

Worst service ever The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! He started cursing at us beca The head of the financial department JASON Dingleman was the most rude and disrespectful person I have ever dealt with!! He started cursing at us because we wanted to think about a car another day!! He yelled at us and told us to ‘get the xxxx outta his office and store’ because we wanted more time to think about a big purchase. We wasted his time was his reasoning!! Your in the car business and if you want a sale you have to spend time!! I was so disrespected along with my father!! JASON needs to be fired ASAP for such behavior! More