Villages Subaru

My husband and I brought my Forester in to get it fixed in the service dept. While we were there, we looked at options to upgrade. At the end of the day, it was ok that we couldn't get approved right now in the service dept. While we were there, we looked at options to upgrade. At the end of the day, it was ok that we couldn't get approved right now to upgrade. However, what wasn't ok, was that the sales person Tim left us sitting at his desk for nearly 45 minutes while in the managers office, but didn't bother to come back and check on us or anything until my car was ready. It was at that time I told my husband that we would just go to Nissan (who btw offers a limited lifetime warranty on all their vehicles they sell), because at least there I felt like i was welcomed with open arms. At Subaru, I felt like because my credit wasn't perfect, they didn't want to have anything to do with me. It is all about the numbers to them, not the way they treat their customers who I kight add are the reason they are in business. What they tried showing me was a used car they had taken the day prior with over 108k miles and no warranty. I'm at the dealership already because I have no warranty, you'd have thought they wanted to put me into something safe at least. Anyway, I won't be referring anyone to the sales dept of Subaru, but Alejandro in the service dept was definitely wanting to make sure we were safe and cared about us as people, so thank you for that at least. More

I found myself stranded after losing my power steering on my 2012 Outback. The dealership was very understanding and accommodating. They offered me a loaner vehicle...a 2020 Ascent with all the bells & whi my 2012 Outback. The dealership was very understanding and accommodating. They offered me a loaner vehicle...a 2020 Ascent with all the bells & whistles! Customer service kept me in the loop the entire time until my car was ready for me to pick it up. Thanks Bill Bryan Subaru! More

Sam was a good salesman he was not too pushy or anyting he helped me with everything and I liked him because he was not pushy he helped me with everything and I liked him because he was not pushy More

Excellent service!!! I took my vehicle in because the AC was not working properly. The management approved the work as covered by my warranty even though my warranty had just expired. Thank you very much!! was not working properly. The management approved the work as covered by my warranty even though my warranty had just expired. Thank you very much!! More

It was nice to be able to go get a oil change and have my care clean when they were done and it was done in a very timely manner for it being a Saturday morning thank you so much I will not take my soul any care clean when they were done and it was done in a very timely manner for it being a Saturday morning thank you so much I will not take my soul any were different if it need something done keep up the good work More

We love our Outback. The good folks at Bill Bryan made the process simple, easy and fast. Thanks to Jim Tverberg our Sales Consulant and Steve Parks the Business Manager. I would highly recommend this Sub the process simple, easy and fast. Thanks to Jim Tverberg our Sales Consulant and Steve Parks the Business Manager. I would highly recommend this Subaru dealership. More

The Best Subaru Dealer around! We have had Eleven Subaru’s and several dealers around the country and this Dealership is the best. Friendly, Fair and staff is extremely well trained and professional. Subaru’s and several dealers around the country and this Dealership is the best. Friendly, Fair and staff is extremely well trained and professional. They do not try to give you the run around, but instead look for the best deal for you. The service Department is top notch! More

We feel that our sales experience was a clear bate and switch. Very disappointed. You truly failed to honor the offer sent in your name switch. Very disappointed. You truly failed to honor the offer sent in your name More

Tim Rivera was very professional, helpful and answered my questions. We got a good trade in value and as a result we left the lot with a brand Subaru. questions. We got a good trade in value and as a result we left the lot with a brand Subaru. More