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Village Volkswagen of Chattanooga - Service Center
Chattanooga, TN
115 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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115 Reviews of Village Volkswagen of Chattanooga - Service Center
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April 30, 2018
Excellent service from Crockett Crockett was exceptionally pleasant to work with when I brought my car in for service. He was very helpful and made sure I understood exactly what was Crockett was exceptionally pleasant to work with when I brought my car in for service. He was very helpful and made sure I understood exactly what was wrong with my car. Highly recommend anyone who comes to this location to ask for him! More
by Erica
Employees Worked With
Crockett Griffin
Helpful April 30, 2018
Amazing customer service and very helpfull I’ve been a VW owner for most of my life. Crockett has been the most helpful member of the service department so far. Indeed ?????????? I’ve been a VW owner for most of my life. Crockett has been the most helpful member of the service department so far. Indeed ?????????? More
by Ben Bowers
April 30, 2018
Awesome sauce Was in a hurry, and was able to get in and out quickly without any issues with the added benefit of friendly service. Crocket was great. Was in a hurry, and was able to get in and out quickly without any issues with the added benefit of friendly service. Crocket was great. More
by Turtle
Employees Worked With
Crockett Griffin
April 23, 2018
Friendly and Professional Overall it was a great experience waiting while having my car serviced at Village Volkswagen. I was kept informed of the progress by Jacob who was fri Overall it was a great experience waiting while having my car serviced at Village Volkswagen. I was kept informed of the progress by Jacob who was friendly and courteous and the service took less time than I had anticipated. I would highly recommend Village Volkswagen and plan to use them for future services. More
by Jim Brown
Employees Worked With
Jacob Widener
April 16, 2018
Great customer service and friendly staff. Good experience overall. The staff goes out of their way to keep you informed and explain repair needs. There is a dealership clos and friendly staff. Good experience overall. The staff goes out of their way to keep you informed and explain repair needs. There is a dealership closer to me but I choose to drive the extra miles for this dealership. More
by H3
Employees Worked With
April 06, 2018
Fast and affordable service Great experience! My service was finished quicker than I was expecting and for a lower price than I expected! The staff was very friendly and even was Great experience! My service was finished quicker than I was expecting and for a lower price than I expected! The staff was very friendly and even washed my car for me! More
by JLH1
Employees Worked With
Jacob Widener
April 05, 2018
Excellent Experience! I cannot say enough about Village VW of Chattanooga. Not only is the service and car buying experience great, but everything is tailored to the indiv I cannot say enough about Village VW of Chattanooga. Not only is the service and car buying experience great, but everything is tailored to the individual customer. These folks go out of their way to treat your like family. We love visiting the dealership and are always immediately greeted upon arrival. You can bet that we will continue to have our two VW vehicles serviced at Village VW and we will continue to purchase new vehicles there as well. We very much value our relationship with Chad our salesman and Jacob our service representative. These guys are amazing and we appreciate them so much! We also want to thank Jonathan and Robert for taking good care of us as well. Thanks Village VW!! More
by Dr. James
Employees Worked With
Other Employees :
Jonathan Logan, Jacob Widener
April 02, 2018
Great!! Jacob was so helpful. He kept us updated throughout the day on how our service was going. He definitely went above and beyond other dealerships I have Jacob was so helpful. He kept us updated throughout the day on how our service was going. He definitely went above and beyond other dealerships I have dealt with. More
by ILoveVW
Employees Worked With
Jacob Widener
March 31, 2018
Best service advisor Crockett was extremely thorough, professional, and knowledgeable throughout the process of helping me determine what was wrong with my car. I'm not pa Crockett was extremely thorough, professional, and knowledgeable throughout the process of helping me determine what was wrong with my car. I'm not particularly car-savvy, so I had a lot of questions, and this is especially why I really appreciated Crockett's expertise. He was very courteous, and took the time to fully answer all of my questions in a way that was informative and easy to understand. I've never had such a pleasant experience at a service center, and will not consider taking my car anywhere else from now on. Thanks Crockett!! More
by tjohnson
Employees Worked With
Crockett Griffin
March 31, 2018
Extraordinary help in a time of need. Crockett and his team team helped me when I had a customer that was complaining with an illegitimate claim against our company. He went above and beyo Crockett and his team team helped me when I had a customer that was complaining with an illegitimate claim against our company. He went above and beyond what I had asked him to do. His knowledge and customer service was more than 5 stars. As a business owner I tried to hire him to join our team. Hopefully one day he will. More
by Godwinmg
Employees Worked With
Crockett Griffin
