Village Volkswagen of Chattanooga

I never actually thought I'd be able to afford the VW I wanted. But with Chattanooga turning into a VW town now, I really wanted to support the local industry. I looked at prices online and discovered they wanted. But with Chattanooga turning into a VW town now, I really wanted to support the local industry. I looked at prices online and discovered they were lower than I thought, but actually visiting Village VW sold me. I didn't even make it to the door before I was approached and greeted by Ms Wood. And from that moment on she was my dealer. I ended up visiting the dealership three times before the actual purchase and every time she was there, remembered my name and what I was looking for, and she never pressured me for a sale. I spent a lot of time checking out cars before this purchase. I compared the Civic, Mazda 3, Cruze, Mustang, Focus, and even the Altima. But never at any of those other dealerships was I met at the door and then once I found a salesperson they always wanted to sell me what they had on the lot, not what I was trying to tell them I wanted. Ms Wood was happy to order what I wanted to take care of me and in the end thanks to lucky timing she didn't even newd to order ot. The dealership had exactly what I wanted show up on the lot just when I was ready to buy. I'm already working on getting the rest of my family in VWs now. More

This is my wifes 3rd bug she has gotten from Smitty salesman and Ron manager Mike does the paperwork Never a problem will buy #4 next year from them salesman and Ron manager Mike does the paperwork Never a problem will buy #4 next year from them More

After my local Memphis dealer was unwilling to get even close to an acceptable trade difference (they lost my business twice in two weeks!) I searched for the 2013 VW Passat TDI SEL in the color I was look close to an acceptable trade difference (they lost my business twice in two weeks!) I searched for the 2013 VW Passat TDI SEL in the color I was looking for. I submitted a quote request on a Friday night and had a reply on Saturday morning. Amber, the internet contact, quickly turned me over to the sales manager, Greg Pope, who accepted my offer without having seen my trade. I immediately hopped into my trade and made the 300 mile trip to save $1,000 on a very high demand vehicle. I arrived 15 mins before closing and noticed that Greg had the vehicle prepped and waiting by the front door. He assigned his rookie salesman, Jace "Grasshopper" Flatt to finish the paperwork and deliver the car; he did a great job. Greg and his staff stayed late, finishing the transaction in record time...if only every car deal could be this easy! Village VW has earned my loyalty. It was worth the 10 hour drive to give my business to a company that actually wants to sell cars. More

My husband and I went by the VW dealership to look at a bettle bug. We were not planning to buy a car that day. Fred greeted us and answered all our questions, and went out of his way to make us comfortabl bettle bug. We were not planning to buy a car that day. Fred greeted us and answered all our questions, and went out of his way to make us comfortable. Although it took until 8pm (i think they close at 7) we went home with a 2012 bug. If you are interested in a VW and do not want to be pressured, call Fred he will take good care of you. More

JP was the Best Sales Person that we have had the Pleasure of buying a New Car from. Very Very Helpful and takes time to explain everything about the Passat we Purchased From Village VW. Great Dealer Pleasure of buying a New Car from. Very Very Helpful and takes time to explain everything about the Passat we Purchased From Village VW. Great Dealership and Great Staff to make you feel at home when looking to buy a Car. Thanks To Everyone at Village V.W. Mr.& Mrs.Campbell More

I had bought a car from Lynn 3 years ago, and had a wonderful experience. Lynn Wood was a great saleperson, and she took all the time in world to show me the right car at the right price. I had a wond wonderful experience. Lynn Wood was a great saleperson, and she took all the time in world to show me the right car at the right price. I had a wonderful first experience purchasing a new VW and I believe it was all due to the professionalism and caring attitude of Lynn Wood. About 5 months ago, I heard about the new Passat that was being introduced into the market place, and decided to stop by and find out more about it. Again, Lynn was very informative and was not pushy or tried to sell me on a new car. In the past 2 1/2 years, my previous Passat had been treated with care and the tech people had done a great job with oil changes and taking care of my initial car purchase. They were always prompt in getting the job done, and there were never delays or excuses. The dealership always provided a ride to and from the dealership to make it more convenient to get the car serviced. I wanted this to continue, so I was sold on a new car. I love my CC, and Lynn Wood was able to provide another great experience in purchasing another new car from your dealership. Overall, great experience, and no pushy sales tactics in the part of Lynn Wood. I have enjoyed all of my experiences with VW of Chattanooga. I will continue to recommend Lynn Wood to all of my family and friends, and I have actually purchased two additional Jetta's for 2 of my adult children. If you want to a great experience, ask for Lynn Wood, and you will have the same great experience I had. More

After shopping for a vehicle for about three months I decided to stop by Village Volkswagen of chattanooga. When we pulled up and parked we was greeted by Mr. Fred Fortson who was extremely professional decided to stop by Village Volkswagen of chattanooga. When we pulled up and parked we was greeted by Mr. Fred Fortson who was extremely professional and polite to me and my family. He greeted each and every member our family including making the kids feel comfortable as well. Fred took the time to determine our needs and wants before attempting to show us a vehicle. Once we selected the right vehicle, he methodically explained all of the Features and Benefits, as well as, the advantages of buying the vehicle that we chose. Afterwards, while test driving the vehicle Fred calmly answered every question that we asked of him in a honest and transparent way. We ended up buying a 2012 Volkswagon Passat SE. This was the greatest experience we have ever had purchasing a vehicle from a dealership. I have referred as least 4 customers to Fred Fortson, and will cotinue to recommend Fred and Village Volkswagen to everyone I encounter. Before you buy a new or used car please go by and see fred first......D. BOWMAN More

Lynn Wood was so careing and friendly, I felt like I was with family. She did everything she possibly could to make sure I got THE car I wanted and at a price I could swing into my budget. I will recommend with family. She did everything she possibly could to make sure I got THE car I wanted and at a price I could swing into my budget. I will recommend Village Volkeswagen to anyone, but especially Lynn Wood. She's THE BEST!!!!! Thanks again Lynn. Deborah Dawn LaVorgna and Kathy Underwood (and my beautiful YELLOW BUG!!!! More

I have a 2009 Routan that has been plagued with problems. If not for the service and staff (especially Brandon) I would have traded this vehicle long ago and never returned to VW. Every question is answered If not for the service and staff (especially Brandon) I would have traded this vehicle long ago and never returned to VW. Every question is answered intelligently and they work very hard to satisfy every need. They all go above and beyond. More

Ricky was very helpful and answered all of our questions. Spent alot of time with us as we test drove several cars and never made us feel that we were a bother by testing out several types of cars until we Spent alot of time with us as we test drove several cars and never made us feel that we were a bother by testing out several types of cars until we decided on which one we wanted. As it had been many years since we have bought a new car he made the experience enjoyable. Mike was also very helpful and made the financing go very easy. Would recommend the dealer to friends and family. More