Village Volkswagen of Chattanooga

Purchase of new beetle Purchase of a new beetle at Village Volkswagen was hassle free. Scott Hile ensured I was completely satisfied with every step of purchase process. I w Purchase of a new beetle at Village Volkswagen was hassle free. Scott Hile ensured I was completely satisfied with every step of purchase process. I would recommend this dealer to everyone. More

Always great service! I have received excellent service at this dealership for 3 years. They always go beyond what I expect at each scheduled visit. All the employees are I have received excellent service at this dealership for 3 years. They always go beyond what I expect at each scheduled visit. All the employees are courteous and helpful. More

Great customer service They went above and beyond to make our sale happen. Very satisfied. We drove 4.5 hours to the dealership and we would do it again. They went above and beyond to make our sale happen. Very satisfied. We drove 4.5 hours to the dealership and we would do it again. More

Great Experience! Scott Hile was an awesome person to work with. The experience was not stressful, and I was not pressured into buying anything. I will definitely be go Scott Hile was an awesome person to work with. The experience was not stressful, and I was not pressured into buying anything. I will definitely be going back the next time I am looking for a car. I love my Jetta! More

Friendly and Professional My initial contacts were over the web were Gabby and Kayla were both friendly and responsive. Scott handled the sale and he was great... efficient, p My initial contacts were over the web were Gabby and Kayla were both friendly and responsive. Scott handled the sale and he was great... efficient, personable, and knowledgeable. This was the most comfortable I've ever felt in an auto dealership. I would (and will!) recommend them without reservation. More

Easy and time efficient. I had a great time with Scott Hile of Village Volkswagen of Chattanooga last week. I was looking for a specific color combo and they did not have it, I had a great time with Scott Hile of Village Volkswagen of Chattanooga last week. I was looking for a specific color combo and they did not have it, but Scott found what I was looking for and a week later i was driving off in my new Passat. More

easy dealer to use I brought four cars in the last five years and working with Village was the very easy. No high pressure or sales nonsense questions. In addition they I brought four cars in the last five years and working with Village was the very easy. No high pressure or sales nonsense questions. In addition they were polite and answered all my questions. More

Smitty is the guy to see! I was in a very stressful state when I walked into this dealership after being treated poorly at another Volkswagen dealership. Working with Smitty wa I was in a very stressful state when I walked into this dealership after being treated poorly at another Volkswagen dealership. Working with Smitty was a huge relief for he goes above and beyond for his customers. He is very personable and genuinely believes in his product. The entire process was extremely transparent and I did not feel taken advantage of once. This level of service is rare within the auto industry and I know I will be returning in the future. More

Scott Hile Scott was more than willing to drop what was going on to assist in what I needed. He did a great job assisting me with setting me up for an overnight Scott was more than willing to drop what was going on to assist in what I needed. He did a great job assisting me with setting me up for an overnight test drive with the vehicle. More

Jetta trade-in and new car purchase I had a Jetta TDI diesel and was very concerned about this car considering the current situation with the VW diesels. I went in and spoke with the sal I had a Jetta TDI diesel and was very concerned about this car considering the current situation with the VW diesels. I went in and spoke with the sales manager and salesperson and voiced my concerns. They understood the situation and said they would help me anyway they could. I ended up buying a new Passat 1.8T 2015. They were more than fair on the Jetta trade-in paying off my loan and giving us additional discount off the car that we bought. My wife and I felt very satisfied with how truthful they were with us from the sales manager to the credit manager and the salesperson working with us. VW has proven to us that they are willing to make things right. Was a great experience. Would highly recommend these folks if you are ready for a new or good used auto. More