Village Volkswagen of Chattanooga

Honest and truthful dealer I had been looking for a used new Beetle convertible for a while. While searching Autotrader I found a 2009 with 53000 miles with everything I wanted. I had been looking for a used new Beetle convertible for a while. While searching Autotrader I found a 2009 with 53000 miles with everything I wanted. I visited the dealer and was show the car before it went to clean-up. Jody Chambers was my salesperson and told me he would call as soon as it had been checked out. Jody called two days later and the wife and I went to check it out and drive, everything was great. We did not trade that day due to what I thought was a very low trade estimate on my car. The following day with the help of Jody and the used car manager we were able to make a deal. Loving my Beetle so far and looking forward to many years of service. More

First time buyer I have looked at VWs at Village in the past and yet never purchased - choosing to do so elsewhere. However, I appreciated the persistence of Villages I have looked at VWs at Village in the past and yet never purchased - choosing to do so elsewhere. However, I appreciated the persistence of Villages staff when they found another Eos to show me. I also appreciated the straight up manner of Scott Hile, my sales rep on this purchase. I was not really trying to haggle with him, but he worked to get me to a payment I was comfortable with. Good job to everyone as there is always a first, even for me to buy a VW from Village! More

Service on time and on budget I have used the dealership to handle all of the service on my 2013 Passat which was purchased used from another source. The service department has al I have used the dealership to handle all of the service on my 2013 Passat which was purchased used from another source. The service department has always been professional. They were prepared for my appointment, costs were explained up-front, and there have been no surprises. Recommend them highly. More

Straight talk. Merchandise was as described and no high pressure tactics. They were courteous, and tried to answer questions asked. When a deal was agreed to, They e Merchandise was as described and no high pressure tactics. They were courteous, and tried to answer questions asked. When a deal was agreed to, They efficiently processed the transaction. More

Excellence In Motion My 2012 Passat traded for a 2016. Can not say enough about the Passat, history with Village VW, and my sales person Lynn Wood. All three came together My 2012 Passat traded for a 2016. Can not say enough about the Passat, history with Village VW, and my sales person Lynn Wood. All three came together for Excellence in motion. More

Excellent sales and service We have had a VW for many years--our first a 1961 bug which serviced us very well for many years. In 1989 we again had a VW--a passat but best of all We have had a VW for many years--our first a 1961 bug which serviced us very well for many years. In 1989 we again had a VW--a passat but best of all are the Jetta wagons. Since I have to turn in my wagon,, I expect to get a golf wagon. Again going to Village VW. Their sales people and most of all Smitty and such good hones people. The service is outstanding!! Ben has been wonderful with advice and help. Thank you VW of Chattanooga. More

Trade in lease for new lease. This was our 2nd experience with Lynn Wood and believe it or not, it was the same or ever better! We have nothing but allocades for her. A true prof This was our 2nd experience with Lynn Wood and believe it or not, it was the same or ever better! We have nothing but allocades for her. A true professional who knows every facet of car sales and express it in its entirety. Highly recommend! More

Courteous and efficient They gave me an up-date, and when it was clear the repair was going to take longer than expected, they immediately offered me a loaner car. I had it They gave me an up-date, and when it was clear the repair was going to take longer than expected, they immediately offered me a loaner car. I had it for two days. When I went to pick up my car, everything was great. More

Very friendly honest Fair price on new Passat. Rich took time to go over all the features and helped set up phone. Couldn't be happier with purchase Fair price on new Passat. Rich took time to go over all the features and helped set up phone. Couldn't be happier with purchase More

Exceptional Customer Service Randy kept me well informed on the status of my vehicle. He went above and beyond to make sure I was taken care of and safe. Randy kept me well informed on the status of my vehicle. He went above and beyond to make sure I was taken care of and safe. More