Village Volkswagen of Chattanooga

Annual Maintenance The dealership started working on my car immediately. The service was completed promptly. I did not have to wait very long. Everyone was courteous an The dealership started working on my car immediately. The service was completed promptly. I did not have to wait very long. Everyone was courteous and friendly. They even took the car thru the car wash. The dealership did what they said they were going to do. This is very rare in todays world. More

Has been, and will continue to be a first class dealership I was met at the front door by Jody, who offered to assist me with my desire to lease another Jetta, turning-in my 2013 vehicle. With his help I was a I was met at the front door by Jody, who offered to assist me with my desire to lease another Jetta, turning-in my 2013 vehicle. With his help I was able to select exactly what I wanted, completed the paper work, and drive home a brand new 2016 Jetta SEL. More

I bought a Passat from Scott Hile, you should too! My husband and I had a great buying experience at Village Volkswagen. Scott Hile was very knowledgeable about his products. He wasn't pushy at all. My husband and I had a great buying experience at Village Volkswagen. Scott Hile was very knowledgeable about his products. He wasn't pushy at all. He listened to what I wanted and then he and Jeff worked to find me the perfect car. We compared our deal to truecar.com and we were very pleased. Jonathan found us a great interest rate and clearly explained the ream of paperwork we had to sign. I don't remember the name of the gentleman who stayed late to wash and clean the car I finally chose, but he was so nice and polite. More

Best Car Buying Experience Ever The customer service before I even walked in the door for the first time is was brought me to Village. Jessica and Rich were super friendly & responsi The customer service before I even walked in the door for the first time is was brought me to Village. Jessica and Rich were super friendly & responsive & they met the lowest price I had found on the car I wanted (Golf Sportwagen). My son and I drove 5 hours to Village (even though we have a dealership in our town) in a rental to pick up my new car. Rich picked my son & I up at the hotel after we returned the car which kicked off our visit to Village. Rich was very friendly & patient as he answered my millions of questions on the new gadgets in my car. I LOVE my car & highly recommend Village VW! More

Bought a used truck They were not pushy in the slightest, and allowed us look and take it all in. They made us a great deal on our truck, too. Jonathan was a great sale They were not pushy in the slightest, and allowed us look and take it all in. They made us a great deal on our truck, too. Jonathan was a great salesperson. He was very knowledgeable about the vehicles we were interested in, and he was very easy to get along with. He was great with our kids, too. Smitty, one of the other salesmen, even helped Jonathan watch our three kids while we tended to the business involved. I like buying from this dealership more than any other that I have worked with, and I've been buying cars for over 20 years! good job, Village Volkswagen! More

Excellent Service Village VW has been the sole source of service for my current Passat and my previous Jetta. They have always provided excellent service regardless of Village VW has been the sole source of service for my current Passat and my previous Jetta. They have always provided excellent service regardless of what I needed. More

New purchase From start to finish they were not pushy in no way, my salesman knew when to walk away and give me and my wife time to talk, sales manager was very ea From start to finish they were not pushy in no way, my salesman knew when to walk away and give me and my wife time to talk, sales manager was very easy to talk to, great experience I've ever had at a dealership. More

Great It took two days and I looked at three cars. Larry was very helpful and patient and seemed really wanting to help. I will recommend him to all my frie It took two days and I looked at three cars. Larry was very helpful and patient and seemed really wanting to help. I will recommend him to all my friends. More

Friendly, Knowledgeable, Professional, Exellant Experience Smitty was so helpful in helping me pick out the perfect Passat for me. He made the experience enjoyable. He showed me everything about the car and ho Smitty was so helpful in helping me pick out the perfect Passat for me. He made the experience enjoyable. He showed me everything about the car and how to use it. I would recommend him to anyone looking for a new car. He knows his Volkswagens! Thank you Village for having a great salesman! More

I love the VW team! I took my car in for a check on the transmission. Everyone is thorough and friendly. I talked with the staff and they explained everything to me. They I took my car in for a check on the transmission. Everyone is thorough and friendly. I talked with the staff and they explained everything to me. They handled my needs in great turnaround timing. I received both a ride there and back with no issue. Great service! More