Village Volkswagen of Chattanooga

Wonderful!! Charlene in Express Service was so friendly and helpful! The parts department was as well! Great service and great people! I will be back in the fu Charlene in Express Service was so friendly and helpful! The parts department was as well! Great service and great people! I will be back in the future! More

Great experience, very competent and knowledgable team Scott has the patience of a saint and knows Volkswagen cars, thanks so much and Jonathan really made us feel like he was looking out for us. A really Scott has the patience of a saint and knows Volkswagen cars, thanks so much and Jonathan really made us feel like he was looking out for us. A really great experience. More

Excellent people excellent experience Very friendly people with no high pressure sales tactics. Larry Keown took time to learn my budget and situation and worked every angle possible to fi Very friendly people with no high pressure sales tactics. Larry Keown took time to learn my budget and situation and worked every angle possible to find the best way to make the purchase happen. The finance man Robert Rumfelt was great to work with as well getting a better deal than expected on financing. Overall a terrific experience in buying a vehicle. This is the 2nd vehicle my family has purchased with these people and will not hesitate to return or recommend them to anyone thinking about buying a new or used car! More

Friendly helpful service Charolene checked me in and explained the 10,000 mi service. Service was completed faster than promised, and check out was easy, no surprises. Would r Charolene checked me in and explained the 10,000 mi service. Service was completed faster than promised, and check out was easy, no surprises. Would recommend. More

Repair of valve This repair was fast. Just hoping the last on the same diagnostic. I visited 5x for the same indication and failure occurred in about 4 weeks again Th This repair was fast. Just hoping the last on the same diagnostic. I visited 5x for the same indication and failure occurred in about 4 weeks again Thank you. More

Worked hard to find right car at right price: winners! Took advantage 0% interest/$1000 end of model year discount on a very high tech car. But car was selling fast: dealer worked days to find car in next Took advantage 0% interest/$1000 end of model year discount on a very high tech car. But car was selling fast: dealer worked days to find car in next state. VW Golf Sportwagen had super reviews in Car & Driver Magazine (10 best of 2016) and VW had a TSI Limited version with all the driver assistance features for a very low price. (Unlike most manufacturers that allow one to buy those options for $1500-$3000 as upgrades on only the high end model.) Size was just a little smaller than a Honda CRV with the safety features, but I think I saved $7,000-$10,000. Point is: this car was selling like "hotcakes". Village VW did not have the car so they spent literally days finding the car in the next state. It came and my wife & I were not excited about the Tornado Red color and asked for them to find a metallic color. Jeff Newell, the sales manager, immediately started another two day search and found the perfect tungsten silver car. Extraordinary effort! And salesman, Smitty Smith, was working with him and us every step of the way, especially finding a couple of ways to save us another $1000 or so. And when we received the car, he very patiently and clearly explained and demoed many of the car's features. Financing guru Jonathon was super too. More

Reviee Dealership was great Everyone very friendly My salesman Larry was the best I'll be back in a year to buy another car I don't like this review fo Dealership was great Everyone very friendly My salesman Larry was the best I'll be back in a year to buy another car I don't like this review form More

Great experience a long wait that was our of anyone's control. Customer service was excellent. Great atmosphere if you have small children tagging a long. As we all a long wait that was our of anyone's control. Customer service was excellent. Great atmosphere if you have small children tagging a long. As we all know it is difficult car shopping with children. There is a small glassed in room just for the small ones. also a tv room, snacks, drinks and a Free video game system (which my 6 year old could not get enough of) This alone made our shopping and wait time extremely bareable. Loved the attention and hospitality given during our visit by both our Salesman Larry as well as the financing with Jonathan. We will definitely recommend Village Volkswagen of Chattanooga to all looking to purchase or lease a vehicle. More

One of the best car buying experiences I've ever had!! My credit wasn't great, but I really needed to get a car. I had been driving my 17 year old son's car that I bought for him. Now he has graduated an My credit wasn't great, but I really needed to get a car. I had been driving my 17 year old son's car that I bought for him. Now he has graduated and is about to start college so he has to have his own car. I saw a vehicle that I was very interested in and was helped by the nicest sales person I have probably ever worked with. I was in and out with my new car within a couple of hours. Probably was the shortest car purchase time ever. More

Pleased James Sherlin was our salesman and he was very personable and easy to communicate with the dealership had a good selection and was fair on there prici James Sherlin was our salesman and he was very personable and easy to communicate with the dealership had a good selection and was fair on there pricing. More