Village Volkswagen of Chattanooga

Fast, friendly and efficient Coffee maker was broken and had no coffee.Did have diet cokes with no cookies. Nice place to wait except for all the people complaining about volkswa Coffee maker was broken and had no coffee.Did have diet cokes with no cookies. Nice place to wait except for all the people complaining about volkswagens and service. More

Love my Golf Sportswagon!!! We went to the dealership with knowing which car we wanted, after visiting the dealerships website. When we arrived Larry was waiting on the lot. Even We went to the dealership with knowing which car we wanted, after visiting the dealerships website. When we arrived Larry was waiting on the lot. Even though it was later in the evening he set us up with a test drive. When the service writing was backed up and taking a little while, we took the car to get some dinner!!! They matched our APR for loan, so we decided to use the VW as our loan company too!! Wonderful and well keep dealership- they even have cold bottles of water and popcorn/snacks for when you have to have service. More

He process my recall on my disel vw Larry processed my recall on my disel VW since I had trouble with my computer skills. He went out of his to make sure it was done correctly. He did n Larry processed my recall on my disel VW since I had trouble with my computer skills. He went out of his to make sure it was done correctly. He did not rush me or make me feel bad about understanding every step. More

I love my Tiguan! Larry Keown was extremely friendly and very helpful! I am loving my Tiguan more everyday! Everyone I encountered at Village Volkswagen was eager to as Larry Keown was extremely friendly and very helpful! I am loving my Tiguan more everyday! Everyone I encountered at Village Volkswagen was eager to assist without being pushy or overwhelming. It is definitely not the dreaded experience of buying a car like everyone thinks. More

great deal, great sales staff We drove a long way to buy a certain vehicle. The sales manager and the salesman went above and beyond to help us get that vehicle at a great price. T We drove a long way to buy a certain vehicle. The sales manager and the salesman went above and beyond to help us get that vehicle at a great price. They even offered to bring the car to us at over an hour and half drive away. Scott and Robert stayed past closing to insure we were taken care of. More

Very responsive My sales agent, Darrell Lacy, listened to what I wanted in a vehicle and came through with a vehicle that actually exceeded my expectations. Thank yo My sales agent, Darrell Lacy, listened to what I wanted in a vehicle and came through with a vehicle that actually exceeded my expectations. Thank you for your determination. I was a bit disappointed with the manager, Jeremy. He never came over to congratulate me on my purchase even though he passed by me 2 times. The overall experience was positive and so far I am happy with my purchase. More

Best experience ever when purchasing a vehicle. From the first moment getting out of my car, to the last moment driving off in my new Passat, this experience was second to none. This is by far the b From the first moment getting out of my car, to the last moment driving off in my new Passat, this experience was second to none. This is by far the best purchase experience of my life and I have probably purchased over 20 cars in my lifetime. The team at Village VW in Chattanooga can be an example to ever dealer out there on how to work with the customer as they go through the purchase funnel. If you want to know you are appreciated, go to Village VW. You can't go wrong there. Oh and by the way, it was a great deal on a car that everyone should look at. the VW Passat has it all and at a price that no other manufacturer can touch. The features and options are like the top of the line luxury vehicles but at a fraction of the cost. Thank you Village VW for making this a fun experience. More

Outstanding Service Scott Hile was very personable and informative. He was patient with me and worked hard to get me the deal that I wanted in a professional, accommodati Scott Hile was very personable and informative. He was patient with me and worked hard to get me the deal that I wanted in a professional, accommodating manner. Would definitely recommend him to other. More

Great Class A dealer great people and hospitality would definitely come back to buy another vehicle in the future, they definitely work with people to earn Class A dealer great people and hospitality would definitely come back to buy another vehicle in the future, they definitely work with people to earn there business More