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Village Volkswagen of Chattanooga
Chattanooga, TN
793 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 793 reviews
September 26, 2017
It was a great day to Buy an Audi! Thank you Eric for calling me and Thank you Dakota for helping me figure out all the buttons! The car was ready when we got to the dealership - we dr Thank you Eric for calling me and Thank you Dakota for helping me figure out all the buttons! The car was ready when we got to the dealership - we drove from Chelsea, Alabama. Everyone was friendly. The financing process took no time at all to complete and the car was waiting when I was finished. I love my car. I have been wanting an Audi for years and today was the day!!! More
by Clippy
Employees Worked With
September 26, 2017
Came prepared and left satisfied Tyler and I practically test drive the entire lot and discussed what would suit my family the best. Everyone I met was friendly and very helpful. Thi Tyler and I practically test drive the entire lot and discussed what would suit my family the best. Everyone I met was friendly and very helpful. This dealer has an outstanding reputation for a reason. Please check them out if you’re car shopping in the future. More
by Clarkjp81
September 23, 2017
Excellence! Excellent dealership who worked with us to get a deal done.. Our salesman Jim Graves was great as he was friendly, helpful and never pushy. Very good Excellent dealership who worked with us to get a deal done.. Our salesman Jim Graves was great as he was friendly, helpful and never pushy. Very good experience! More
by Quinnie61
Employees Worked With
Brian Johnson , Jim Graves
September 23, 2017
Fantastic dealer. Smitty was great to work with and went over and beyond to help when I asked, but I never felt pressured. Great finance manager as well! Smitty was great to work with and went over and beyond to help when I asked, but I never felt pressured. Great finance manager as well! More
by Christopher Patterson
September 21, 2017
Best on the planet I have went to a lot of dealerships to try and break free from a place that was giving me a hard time on the car I got from them but no bank or lot wo I have went to a lot of dealerships to try and break free from a place that was giving me a hard time on the car I got from them but no bank or lot would touch my car I showed up to vw in the need of parts bc I wanted my A/C and next thing I know while I was walking out empty handed of parts I was saw a car I wanted but could have a guy name him asked if he could help me with anything told him what was going on and all he said we'll let me see what I can do to get you in a better car and get you away from that lot and sure enough he found me a car and a bank to take the car and help me out it might be more on payments but it's worth it in my opinion love what I have now and we'll always be a repeat customer for jim graves so next time u need a need a new or just better car then what you have now go to vw of Chattanooga and let Jim hook you up More
by Bigman85
Employees Worked With
Jonathan Logan, Jim Graves
September 18, 2017
My experience I had a great experience. Jim was amazing from start to finish. I have recommended several people to come check you out. I will also be doing more bui I had a great experience. Jim was amazing from start to finish. I have recommended several people to come check you out. I will also be doing more buisness with you. Thank you Volkswagon More
by Sunrizeqc
September 15, 2017
Best car shopping experience, ever! The team at Village Volkswagen was courteous and attentive. They helped us find the perfect car for me. Tom "Smitty" Smith demonstrated all the tech The team at Village Volkswagen was courteous and attentive. They helped us find the perfect car for me. Tom "Smitty" Smith demonstrated all the tech features to me and synched up my phone to the infotainment system and took me for a practice drive. Jonathan Logan was a real pro with the paperwork. It was fast and organized and painless. (we have had bad experiences at other dealers). Jeremy Holsomback and his team gave us the best car-buying experience , ever! They really made us feel special and made the whole process fun. We would 100% recommend Village Volkswagen of Chattanooga to our friends and family. They will take good care of you. More
by Warp9
Employees Worked With
Other Employees :
Tom "Smitty" Smith, Jonathan Logan, Patrick Lecroy
September 15, 2017
Very good experience! Car shopping is always a stressful time but our experience with Volkswagen proved to be very good. Our salesman, Jim Graves, made it an informative, a Car shopping is always a stressful time but our experience with Volkswagen proved to be very good. Our salesman, Jim Graves, made it an informative, and even a few laughs, experience. Thank you Volkswagen! We admire your integrity!!! More
by Sandi
Employees Worked With
Jim Graves
September 13, 2017
New VW GTI Another Great buying Experience with Village Volkswagen and Smitty! Thank you for the Awesome customer service and another fun car! Love supporting a Another Great buying Experience with Village Volkswagen and Smitty! Thank you for the Awesome customer service and another fun car! Love supporting a company building cars in our back yard. More
by dsc1965
September 05, 2017
Very personal experience without pressure I continue to return to this dealership because I feel comfortable and love my dealer. I trust him to find what I want. The service department stays o I continue to return to this dealership because I feel comfortable and love my dealer. I trust him to find what I want. The service department stays on top of my maintenance. They provide a shuttle when my car is being serviced. Its a great help when I needed to get to work! The waiting area is clean and comfortable. More
by Amanda DeFriese Harwood
Employees Worked With
Tom "Smitty" Smith, Nick Mullins
