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Village Volkswagen of Chattanooga
Chattanooga, TN
794 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 794 reviews
October 30, 2017
Car smells like raw gasoline Brought my car in for recall repairs on gas tank they gave me My car back smelling like a gallon of gasoline was wasted on the inside of the car they Brought my car in for recall repairs on gas tank they gave me My car back smelling like a gallon of gasoline was wasted on the inside of the car they expect me to driveway smelling gas fumes Two days later still smiling like gasoline after leaving the windows cracked all night More
by TennesseeRed
Employees Worked With
October 24, 2017
"Great experience" Andrew and Brian were excellent to work with. The laid back no push environment made this a very pleasant car lot experience. This will be one of my f Andrew and Brian were excellent to work with. The laid back no push environment made this a very pleasant car lot experience. This will be one of my first stops when it's time for my next vehicle. More
by Loadup&Go
Employees Worked With
Brian Johnson , Andrew Tucker
October 21, 2017
Very nice experience Jim was very helpful, funny he made the experience of buying a car nice. He informed us very well with details of the car. I would highly recommend Ji Jim was very helpful, funny he made the experience of buying a car nice. He informed us very well with details of the car. I would highly recommend Jim as an excellent sales man. More
by Hjzarco
Employees Worked With
Jim Graves
October 20, 2017
Good stuff Andrew was great from the start. Really helpful and easy going. No push or agendas from anyone I met. The car is great and I don't regret a thing from Andrew was great from the start. Really helpful and easy going. No push or agendas from anyone I met. The car is great and I don't regret a thing from the experience. More
by Huntrsmit
Employees Worked With
Andrew Tucker
October 12, 2017
My new ride I have purchased several vehicles here over the years without feeling pressured into making a choice I would not be happy with down the road. Thanks y I have purchased several vehicles here over the years without feeling pressured into making a choice I would not be happy with down the road. Thanks you Smitty, great working with you on this one too. More
by Picky p
Employees Worked With
Tom "Smitty" Smith
October 12, 2017
I'm going back to hang out with my new peeps! These were some of the most personable and entertaining folks I have ever dealt with. I corresponded for a week before driving the 2 hours to pick my These were some of the most personable and entertaining folks I have ever dealt with. I corresponded for a week before driving the 2 hours to pick my new VW. I would definitely recommend giving these stellar crew the chance to offer you the same personal service that I received. I will recommend this dealership to EVERYONE. As s matter of fact I think o may apply for a job there. Special thanks to Jonathan in finance and the "relic" Smitty, a legend in his own mind and rightfully so. He is well versed on finding common ground and being genuinely engaged in his customers goals. Thanks guys! More
by Shorty the medic
Employees Worked With
Tom "Smitty" Smith, Jonathan Logan, Kara Holm
October 11, 2017
Good Experience Jim was super friendly and not pushy or pressuring at all. He was very helpful and informative. I'll by my next VW from Jim. Jim was super friendly and not pushy or pressuring at all. He was very helpful and informative. I'll by my next VW from Jim. More
by Alexsfirstvw
Employees Worked With
Jim Graves
October 07, 2017
A good experience at village Volkswagen of Chattanooga I had an good experience at village Volkswagen of Chattanooga. They were helpful of helping me pick out the type of car that I liked. I had an good experience at village Volkswagen of Chattanooga. They were helpful of helping me pick out the type of car that I liked. More
by Coolgirl123
Employees Worked With
Jim Graves
October 01, 2017
Special Order of Atlas SEL Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progre Waited four months for special order to be delivered by VW. Dealership and Smitty were very supportive and were happy to keep me updated on the progress of my vehicle More
by Molly Davis
Employees Worked With
Other Employees :
Tom "Smitty" Smith, Jonathan Logan, Brian Johnson
October 01, 2017
Scott Hile is excellent and very knowledgeable. He is personable and does not pressure you into buying or up selling. He found a car for my daughter that was wi is excellent and very knowledgeable. He is personable and does not pressure you into buying or up selling. He found a car for my daughter that was within her budget. More
by Dharmin
