Village Volkswagen of Chattanooga

VW Atlas We had a great experience working with Village Volkswagen of Chattanooga. Our sales associate, Smitty was very knowledgeable and patient helping us fi We had a great experience working with Village Volkswagen of Chattanooga. Our sales associate, Smitty was very knowledgeable and patient helping us find the right vehicle for our needs and Robert in finance made the buying process very easy. We never felt like we were being pushed to make a decision. We would definitely recommend working with them and we plan to buy our next vehicle here as well. More

Best All Around Dakota and all the staff were very real. As a woman, car sales and repair services are often condescending and assumptive. Village VW sets the bar! Wh Dakota and all the staff were very real. As a woman, car sales and repair services are often condescending and assumptive. Village VW sets the bar! What a refreshing group of staff that are informative and truly just themselves = good caring folks. Second car my family has purchased here. Usually fond of another car brand, I have been recruited and will be back if and whenever that time comes. Everything from the laid back atmosphere (my dog was welcome too) to the casual but informative and attentive staff has made this our family favorite option. Thanks Village VW! ~G More

Damsel in distress I came in on a Saturday afternoon after service had already closed and I had a flat tire! One of the salesman was able to help me find a worker that w I came in on a Saturday afternoon after service had already closed and I had a flat tire! One of the salesman was able to help me find a worker that was still there and he was able to plug my tire and get my tire light turned off! I’m so thankful they were able to help get it it fixed on such short notice and were super friendly and understanding! Thank you Andrew and Travis! More

Bought a used car that after 2 weeks has issues starting I bought a used Audi from Village. It was an As Is car but I figured I was safe as Village is a "Reputable" Dealer. Well I drove the car the 1st week I bought a used Audi from Village. It was an As Is car but I figured I was safe as Village is a "Reputable" Dealer. Well I drove the car the 1st week with no issues. I had to go out of town and the underside panel that covers the transmission came loose and drug on the highway. In order for that to happen it would have had to have like 6 retaining screws fall out. Plus all the missing ones on the forward panel that did not drop down. During the same trip the car started having trouble starting. Like when I drove for a few minutes then it would not start. It would crank and crank with no luck. Then it would finally start. Asked if they would take a look and they said they would for a charge. Now I understand As Is. But come on 2 weeks. We used to have lemon laws where I grew up and that doesn't seem to be the case here. I now have it in a different shop and god knows how much this is going to cost. Will not do business here again nor would I recommend them. More

Always come back to buy from "Smitty". The best! Our 3rd VW Beetle purchase. We live in Texas but prefer to always come to Tennesee to purchase from Smitty. He goes above and beyond for his customers Our 3rd VW Beetle purchase. We live in Texas but prefer to always come to Tennesee to purchase from Smitty. He goes above and beyond for his customers. More

Exactly what I expected. The service was excellent and what I expected it to be from Village VW. I knew what I wanted so I was in and out in a timely manner. The service was excellent and what I expected it to be from Village VW. I knew what I wanted so I was in and out in a timely manner. More

Car smells like raw gasoline Brought my car in for recall repairs on gas tank they gave me My car back smelling like a gallon of gasoline was wasted on the inside of the car they Brought my car in for recall repairs on gas tank they gave me My car back smelling like a gallon of gasoline was wasted on the inside of the car they expect me to driveway smelling gas fumes Two days later still smiling like gasoline after leaving the windows cracked all night More