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Village Volkswagen of Chattanooga

Chattanooga, TN

4.8
793 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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6001 International Drive

Chattanooga, TN

37421

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Showing 793 reviews

January 09, 2018

Wasn't even planning on buying a car Saw my new to me 2008 Audi s5 while driving on my normal commute. Had to stop and look at it just because of the color. Salesman Andrew Tucker came More

by Jason Shuler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson , Joey Dawson, Andrew Tucker
Jan 20, 2018 -

Village Volkswagen of Chattanooga responded

Jason Shuler, Congratulations and thank you for your recent S5 purchase. That is one sweet automobile! Jeremy Holsomback GM Village Volkswagen of Chattanooga.

January 08, 2018

Competent and ready to find the answers As a car shopper who had certain expectations from the new car I was looking to buy, Mr. Hile seemed quite knowledgeable from the beginning. I learned More

by Out of town shopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hile
Jan 20, 2018 -

Village Volkswagen of Chattanooga responded

Out of town shopper, WOW! Thank you so much for your recent purchase. We appreciate you. Also, thank you for taking the time to give Scott and the dealership a great review. Happy driving! Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga.

January 06, 2018

Attentive sales associate Jim mad my first experience with Village a pleasure. He met me after I had entered the show room and asked me if I was looking for a used or new auto. More

by Ed Virgin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Graves
Jan 06, 2018 -

Village Volkswagen of Chattanooga responded

Ed Virgin, Thank you so much for the kind words about your recent visit. We appreciate your business. If you should need further assistance please feel free to reach out to Jim for anything. Thank you again. Sincerely, Jeremy Holsomback GM Village Volkswagen Chattanooga

December 29, 2017

shopping for atlas Shopping for a vehicle forr my wife with plenty of room for cargo/groceries and easy access as well as with good visibility. The atlas fit the bill More

by M G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tucker
December 28, 2017

Professional and competent - Good folks Andrew Tucker was a pleasure to work with through the entire process. He went above and beyond to help me with my questions and needs. Well run, cust More

by Vvv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson , Andrew Tucker
Dec 28, 2017 -

Village Volkswagen of Chattanooga responded

Thank you for taking the time to share your feedback. We appreciate you choosing Village Volkswagen and Andrew Tucker for your recent purchase. Thanks again. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

December 27, 2017

Just about perfect! Dakota was service-oriented and was very good to work with on my trade-in. Robert was knowledgeable, friendly, and efficient in obtaining my financin More

by Subiemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rumfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson
December 27, 2017

No pressure, very knowledgeable Andrew was very accommodating and professional. He provided all the info we needed to make a decision without pressure. I would gladly recommend Andre More

by Happydriver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rumfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tucker
Dec 28, 2017 -

Village Volkswagen of Chattanooga responded

Happydriver, Thank you for the great review. We strive to always give the best possible customer service each and every time someone chooses Village Volkswagen. We appreciate your business. Please keep us in mind if you should need any further assistance. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

December 27, 2017

Super Helpful Although I didn't end up purchasing a vehicle with Village, Andrew was super helpful in helping me look at other alternatives that fit my goals in a c More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tucker
December 26, 2017

Excellent From start to finish, my experience with VW of Chattanooga far exceeded any experience I had with a car dealership in the past. Thank you. More

by Angela124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith, Jonathan Logan, Joey Dawson
Dec 26, 2017 -

Village Volkswagen of Chattanooga responded

Angela124, Thank you Angela for the great review. We appreciate your business. Please let Smitty or anyone here know if we can assist you in any way. Thank you again. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

December 25, 2017

They were great to work with. Andrew from village VW was great to work with and was able to help me out with all of my questions in order to get my wife's Christmas present lined u More

by Lemley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tucker
Dec 26, 2017 -

Village Volkswagen of Chattanooga responded

Lemley, Congratulations on your new Atlas purchase. We appreciate you for choosing Village Volkswagen for your wife's Christmas present. Thanks again. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

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