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Village Volkswagen of Chattanooga

Chattanooga, TN

4.8
793 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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6001 International Drive

Chattanooga, TN

37421

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Showing 793 reviews

January 26, 2018

Great experience Jeff Newell and Jim Graves were great No pressure and very professional I would come here again. Best sales people I have ever encountered Go by an More

by Kimble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rumfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Graves
January 22, 2018

Very Professional Village Volkswagen shopping experience was very pleasant. Entire organization from Sales, Service and Finance were all helpful and knowledgeable throu More

by Coan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hile, Jonathan Logan, Jason Schollenberger, Joey Dawson
January 20, 2018

Great Experience Andrew and the whole Village Volkswagen team are amazing people. They made our experience one of the best we have ever had at any dealership. Highly r More

by New Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rumfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Johnson , Andrew Tucker
January 19, 2018

Smooth Operator When I first pulled into this dealership, in my van full of kids, I already knew what I was looking for. Due to the amount of kids (6) Ive been blesse More

by Alaskan Momma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Mote, Jim Graves
January 18, 2018

VW FAMILY Just purchased our second VW from Village Volkswagen. Thomas “Smitty” Smith have made the experience of buying both of our cars effortless. Smitty tak More

by Andrew_Croy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith, Jonathan Logan, Joey Dawson
January 18, 2018

First time experiance I am enjoying my Subaru very much! I appreciate my good experience with you and others. Since it was my first experience buying a car by myself...... More

by Rita P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tucker
January 16, 2018

Painless I visited Village VW under less than ideal circumstances. My car had finally kicked the can only a few days after relocating to Chattanooga. I saw a u More

by Aaron Deininger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Newell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rumfelt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hile
January 14, 2018

Purchase of a vehicle Andrew was very helpful and knowledgeable. Robert was as well. I would recommend anyone considering buying a vehicle to visit Andrew and Robert at vil More

by Blue light special
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rumfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tucker
January 11, 2018

We were treated great and not pressured in to a deal. We were able to look around, test drive, and look over vehicles in our price range. The salesman was nice, and listened to what we wanted. More

by Mary Mosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Logan, Jim Graves
Jan 11, 2018 -

Village Volkswagen of Chattanooga responded

Mary, Thank you for letting Jim and Jonathan assist you with your recent vehicle purchase. We appreciate you and the opportunity to serve you. Thanks again. Sincerely, Jeremy Holsomback GM Village Volkswagen of Chattanooga

January 10, 2018

Stress Free Normally when you attempt to purchase a new car, it is extremely stressful. Dakota and the staff at VV are amazing. No stress or pressure. More

by Joebob39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakota Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Logan
Jan 20, 2018 -

Village Volkswagen of Chattanooga responded

Joebob39, Thank you for your recent purchase with us. I am pleased you had a great experience here with Dakota. If you should need future assistance please reach out to Dakota or any of our staff. Thank you again. Sincerely, Jeremy Holsomback GM Village Volkswagen

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