Village Volkswagen of Chattanooga

Great dealership . Great dealership. Smitty is the best. If your are in the market for a new car this is the place to go. Great people great service. Great dealership. Smitty is the best. If your are in the market for a new car this is the place to go. Great people great service. More

Amazing. Best sales man! Jim was such a nice man. I first Wanted a Audi but we talked about it and he gave me some great advice and I ended Up going with a WV which I’m in lov Jim was such a nice man. I first Wanted a Audi but we talked about it and he gave me some great advice and I ended Up going with a WV which I’m in love with. And everyone else was very nice there as well best place to get a car from! More

Long Over Due Charolene, Thank you for being there for my service needs when I had the 2014 VW Jetta. You always made things simple and less overwhelming when I ha Charolene, Thank you for being there for my service needs when I had the 2014 VW Jetta. You always made things simple and less overwhelming when I had to bring the vehicle in- 5 stars!!!! Most people don't like to spend money even when they have to. Actually, I would have to give the "price" a 5 star rating too, because Volkswagen of America has consistently maintained the quality of their vehicles, but more important is maintaining the safety updates and recalls to the vehicles at no cost to the customers other than just coming in to the dealership to be serviced. That's when I enjoy the pop corn. But guess what ??????????? You won't see me as much because I am proud to say officially, I am in a 2019 VW Jetta!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Review from Tim and Gina Bettis Smitty was great to work with when we purchased our new car. He was very professional and assisted us in every way in getting the car we have been lo Smitty was great to work with when we purchased our new car. He was very professional and assisted us in every way in getting the car we have been looking for so long.every. We also appreciate Brian the sales manager in assisting us with our search for just the right car. I would recommend Village Volkswagen to anyone that is searching for their next car. Thank you so much Smitty and Brian!! More

My car buying experience has never been easier! Working with Megan, Smitty, and Robert was an absolute breeze! They were incredibly helpful and accomodating throughout the entire process. I would ab Working with Megan, Smitty, and Robert was an absolute breeze! They were incredibly helpful and accomodating throughout the entire process. I would absolutely recommend Village VW and their team when you’re looking to purchase your next vehicle. More

Friendly, comfortable enviroment! We worked with Smitty on purchasing our first Volkswagen. He and the entire staff were very friendly and made the process as smooth as possible. Great We worked with Smitty on purchasing our first Volkswagen. He and the entire staff were very friendly and made the process as smooth as possible. Great experience! More

In Smitty we trust! This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has This is the 3rd vehicle we have bought from Thomas “Uncle Smitty” Smith at Village Volkswagen. He is top notch and we consider him family now. It has always been an excellent and hassle free experience throughout the whole process of purchasing our families vehicles. We highly recommend Thomas Smith for anyone looking to buy their next vehicle. Thanks again Uncle Smitty!!! More

Less time than i have ever spent buying a car! Scott was hands down the best i've dealt with! he knew the answers to all my questions and provided excellent service! Would not hesitate to return to Scott was hands down the best i've dealt with! he knew the answers to all my questions and provided excellent service! Would not hesitate to return to Scott for any help i need or another new VW! More

Low pressure sales tactics do exist! I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new I worked with Smitty on the purchase of my certified pre-owned Tiguan, and he made the experience very stress-free by asking about my needs for a new car, answering all my questions, and by not trying to bamboozle me with unnecessary features or price hikes - everything was above board and in keeping with my own pre-purchase research. I'd previously visited 6 months ago when starting my research and Smitty listened to my 'would like' list then and remembered them six months later - truly cares about his customers! If you're in the market for a VW, definitely visit Village VW and ask for Smitty - he's awesome! The financing and paperwork process was also thorough and there was no pressure to purchase additional services or coverage I was not interested in; Dakota Dillard was very pleasant to work with at the end of a very long and busy day at the dealership. Then, when I wanted to make sure my well-loved Jetta was 100% ready for my buyer's purchase, Crockett Griffin made sure I was taken care of to my satisfaction. Thanks for a thoroughly great experience, Village VW! More