Village Volkswagen of Chattanooga

Awesome service! Awesome car! I had an amazing experience with getting my car at Village Volkswagen in Chattanooga! Smitty is so helpful and so so nice! Would recommend to everyone I had an amazing experience with getting my car at Village Volkswagen in Chattanooga! Smitty is so helpful and so so nice! Would recommend to everyone! More

Great Experience!! Jim, Katie and the entire staff made this such a great experience! They worked to find a vehicle in my budget range and I am loving my new Atlas! Ve Jim, Katie and the entire staff made this such a great experience! They worked to find a vehicle in my budget range and I am loving my new Atlas! Very roomy and drives great!! More

Another VW rip off! My 2 recent experiences with Volkswagen dealerships have been less than desirable. Today I paid $130. to the Chattanooga dealer I purchased from My 2 recent experiences with Volkswagen dealerships have been less than desirable. Today I paid $130. to the Chattanooga dealer I purchased from to tell me two window regulators are going bad and need to be replaced for $1400. plus. defective part if both go bad right.... Last month I paid the Miami Dealership $2500. because a defective oil gasket leaked oil onto the water pump gasket causing it to leak. Both dealerships knew this as a common problem. I'm sure the issue is a Volkswagen Company problem. Profits over Quality. DON'T buy a Volkswagen unless you just want to support the local dealership. Staff was professional and polite while Volkswagen sticks it to you.... PS. I bought the window parts on-line for $350. and found a local certified shop to install for $265. More

The Best! Second car from this dealership, and cannot say enough how they conduct their business. Our sales agent Jim Graves works hard to make sure your needs Second car from this dealership, and cannot say enough how they conduct their business. Our sales agent Jim Graves works hard to make sure your needs are filled, and does so if a friendly caring manner. Brian Johnson the sales manager who I dealt with on both car will do everything possible to make the right deal, and also in a friendly professional way. Add to this the great service department and I am a happy Village VW customer. More

Excellent fast service Fast service and even got my car washed which is a great extra. Jacob was super friendly and very enjoyable to deal with. Very happy! Fast service and even got my car washed which is a great extra. Jacob was super friendly and very enjoyable to deal with. Very happy! More

2015 Passat My husband, Jim, was shopping for a car to replace his company car when he retires, and had found a 2015 Volkswagen Passat on their website. We went My husband, Jim, was shopping for a car to replace his company car when he retires, and had found a 2015 Volkswagen Passat on their website. We went out to the dealership to see the vehicle, and talked with Lynn Wood. I should preface, we are "car people", and have worked in dealerships, therefore, we have a knowledge of vehicles. My husband drove the Passat and liked it, so we made them an offer. Lynn was very knowledgeable about her product, and therefore, could answer any questions that we might have. She really knows her product, which we find refreshing! Most salespeople are just order takers, men and women alike, but Lynn really knew her product. Lynn took our initial offer to Brian Johnson, the Used Car Manager, and of course, came back a little higher. Jim told Lynn that we would split the difference, and Brian agreed! Voila, we had bought a car! Lynn took our picture, and when she sent it to us, she followed up with an email to ask if we needed any information, etc. Best car buying experience we had had in years! We will truly recommend them to anyone in the market, and especially to Lynn Wood! More

Awesome people to work with! best car shopping experience I've ever had. Smitty was super professional and great at listening to what I needed. I was in and out of there within a best car shopping experience I've ever had. Smitty was super professional and great at listening to what I needed. I was in and out of there within a couple of hours, I definitely recommend anyone looking to purchase a new or used vehicle to come see Smitty! More

Great experience We were referred to "Smitty" by a friend. We have had a not so great experience buying cars in the past. Smitty made our car buying experience a breez We were referred to "Smitty" by a friend. We have had a not so great experience buying cars in the past. Smitty made our car buying experience a breeze yesterday. He answered all of our questions fully, did not act aggravated about having to do so. We also dealt with Robert in financing, he equally did a great job and answered questions for us with no hesitation. Great group of guys! More

Great experience at Village VW/Audi Chattanooga We drove down from Nashville to check out a used Subaru Outback. Our visit and overall experience was very positive. Joey helped facilitate the visit, We drove down from Nashville to check out a used Subaru Outback. Our visit and overall experience was very positive. Joey helped facilitate the visit, and Kevin and Brent were totally professional, friendly, and accomodating. No hard core sales tactics, just straightforward and pleasant. We did purchase the vehicle, and Robert was great at explaining things during the final process. I highly recommend Village VW. We're very happy with our purchase. More