Village Volkswagen of Chattanooga

Second VW We have always had great experiences with Village VW. Their sales and service department are wonderful! This is the second time we have worked with To We have always had great experiences with Village VW. Their sales and service department are wonderful! This is the second time we have worked with Tom "Smitty" Smith to purchase a car. He is not only friendly and kind, but patient, knowledgable, and professional. We knew exactly what we wanted, and he made sure we got it! Thank you, Smitty! More

First Time Car Buying Made Easy! Chad was so helpful and patient with my fiancé and I! We had so many questions and he answered them all, making sure we understood the process. He hel Chad was so helpful and patient with my fiancé and I! We had so many questions and he answered them all, making sure we understood the process. He helped us to stay within our budget and got us the perfect car! More

Best car experience I've ever had, Jeff Anderson was very knowledgeable, kind and professional thru out this whole experience. Village Volkswagen is lucky to have a salesman like Jeff. Jeff Anderson was very knowledgeable, kind and professional thru out this whole experience. Village Volkswagen is lucky to have a salesman like Jeff. I enjoyed dealing with him. More

Great place to buy a car Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always h Smitty is great salesman to work with and always enjoy just chatting with him when I stop in for service. We have bought 4 cars from him and always had a great customer service and enjoy working with him. I appreciate his sales ability and his honesty in knowing the cars and going over every aspect so you feel confident when you drive off the lot. Along with Smitty we have enjoyed working with many people at Village VW because they take great care of you and pleasant to deal with. Thanks Smitty & the staff at Village VW! More

The Pinnacle of Service Out of the gate, Jeff was ready to assist us with our questions and needs. Car shopping with my parents is usually chaotic and this was no exception. Out of the gate, Jeff was ready to assist us with our questions and needs. Car shopping with my parents is usually chaotic and this was no exception. My Dad told Jeff what price he would go up to and Jeff gave us several options based on that. Fell in love with the car when he brought it out to us. It didn't take long to seal the dead on it. He kept us informed on all the components of the sale. We were finished in no time. All of the employees we encountered were extremely friendly and helpful. I'm definitely going back there again. More

review Jim was an excellent sales men! He went above and beyond finding me the best deal, really enjoyed working with him & appreciate the work he put in to Jim was an excellent sales men! He went above and beyond finding me the best deal, really enjoyed working with him & appreciate the work he put in to make the deal happen! More

Smitty works hard for his customers! Smitty was referred to us by our daughter and son in law, who are Atlas owners. He takes great pride in selling VWs and has a lot of knowledge in the Smitty was referred to us by our daughter and son in law, who are Atlas owners. He takes great pride in selling VWs and has a lot of knowledge in the product he sells. He worked hard to help us get the car we wanted for the price we wanted to pay. Besides being great at his job, he is just a good guy. He sincerely likes to keep in touch with his customers after the sell and has made very clear that he is always available to answer questions. He just answered a technical question for me today! Village VW is lucky to have this guy! Thanks again Smitty! More

Great service Brought our 2015 Passat in for service and we are very pleased with the service that we received. Work that was needed was done while we waited. We we Brought our 2015 Passat in for service and we are very pleased with the service that we received. Work that was needed was done while we waited. We were kept informed of the progress but our service writer Ryan who was great to work with. Also the service manager Brandon check to make sure that we were happy with our service experience which I thought was very nice of him. Ryan also said that a lady in parts named Heather was able to find a part that was needed to complete our service. Thanks again for a great service experience More

Smitty can sell Smitty was very helpful and easy going. I did not feel pressured to buy but felt like I was offered a reasonable price for the vehicle I liked. Smitty was very helpful and easy going. I did not feel pressured to buy but felt like I was offered a reasonable price for the vehicle I liked. More

Smitty and the VW Team did an Amazing Job!! We had a wonderful experience purchasing our new Jetta! Smitty, his manager, the finance manager, and the entire team made this a fun day for us. The We had a wonderful experience purchasing our new Jetta! Smitty, his manager, the finance manager, and the entire team made this a fun day for us. The group felt like family. We would highly recommend Village Volkswagon of Chattanooga to our friends and family. Thank you! More