Village Volkswagen of Chattanooga

Great experience very unexpected Went to the dealership not even expecting to get a new car. Just looking around jeff got me in a 2019 jetta with a great down payment. Will be returni Went to the dealership not even expecting to get a new car. Just looking around jeff got me in a 2019 jetta with a great down payment. Will be returning and definitely will recommend others to come get a car. More

Great Experience at Village VW I have taken our 2012 Passat to Village VW for all our service requirements since we purchased the car and rate Village VW as consistently the best de I have taken our 2012 Passat to Village VW for all our service requirements since we purchased the car and rate Village VW as consistently the best dealership experience I have had for any car I have ever owned - and I have owned more than a few (of all makes). However, my last visit to Village of Sep 7, 2019, is my real reason for this review. I had a check engine light come on the previous evening so early Saturday morning I visited Village VW to see what might be the cause of the fault. I was greeted by Jacob who got my car into the shop quickly where the tech (Juan) took a look and promptly gave me a thorough overview of the the 2 faults indicated and their mechanical impact, what it would take in parts and labor to repair them and how much it would cost. Both Jacob and Juan exceeded my expectations with regard to professionalism, friendliness, and quick turn around on service. They fixed one fault immediately and ordered parts for the other. Bottom line - they said what they were going to do and did what they said. Great job! More

Top notch customer service All of the wonderful folks were super helpful in making the purchase of our brand new Arteon go smoothly. Huge thanks to the bearded wonder, Jeff Ande All of the wonderful folks were super helpful in making the purchase of our brand new Arteon go smoothly. Huge thanks to the bearded wonder, Jeff Anderson, for being incredibly helpful with all of our questions and for generally making the entire experience phenomenal. Also huge thanks to Brian Johnson for his creativity and flexibility while working with us and to Chris Hayden for explaining all the financials expertly and in a language anyone could understand. I highly recommend the fine folks at Village VW and my wife and I are overjoyed with the entire experience. More

Purchased a new 2019 Atlas Duck Dynasty Singer salesman Jeff was great! He never pushed us and never felt like a typical car salesman. He was real and honest. We originally came Duck Dynasty Singer salesman Jeff was great! He never pushed us and never felt like a typical car salesman. He was real and honest. We originally came to the dealership to look at used cars on the lot. 3 days later we left with a 2019 Atlas and we couldn’t be happier with our decision. Jeff listened to our needs, our budget and our wants. He was able to give us everything we wanted. Top car sales guy we have ever dealt with! Go see him! More

Easy to work with Smitty was helpful, patient, and made the customer feel like they are valued. When we could not find a vehicle with the options we wanted, he found us Smitty was helpful, patient, and made the customer feel like they are valued. When we could not find a vehicle with the options we wanted, he found us one that had everything we wanted. It was a great experience. More

Best of the best Purchased an used car through Jeff at Village VW Chattanooga and we couldn’t be happier! Not only has the car proved to be above and beyond what we ha Purchased an used car through Jeff at Village VW Chattanooga and we couldn’t be happier! Not only has the car proved to be above and beyond what we had hoped, but the entire purchasing process was as well! Our very young children were welcomed and loved the play area provided and the entire team worked quickly so that our time there was minimal in order to help us get on the road. Will definitely be buying another car from Village and Jeff Anderson! More

Awesome experience Jeff, Robert and Brian made the whole process very pleasant and easy to navigate. Everyone was professional and very helpful. Thank you!! Will defin Jeff, Robert and Brian made the whole process very pleasant and easy to navigate. Everyone was professional and very helpful. Thank you!! Will definitely be back for my next car. More

Awesome Dealership Highly recommend these guys. I’ve purchased 3 vehicles from these folks. Chad is a super nice guy and you just cant beat Robert Rumfelt in F&I. Highly recommend these guys. I’ve purchased 3 vehicles from these folks. Chad is a super nice guy and you just cant beat Robert Rumfelt in F&I. More

Jeff is lit Has a great experience. Did not feel pressured. Recently got into a car accident and was dreading buying a new car. Jeff was cool, relaxed and accommo Has a great experience. Did not feel pressured. Recently got into a car accident and was dreading buying a new car. Jeff was cool, relaxed and accommodating throughout the entire process. Upfront and honest. More