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Village Volkswagen of Chattanooga
Chattanooga, TN
794 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 794 reviews
June 23, 2021
From an historic suspicion of car dealerships, Joey D and the team at Village VW absolutely turned my opinion around. Honest and not pushy! the team at Village VW absolutely turned my opinion around. Honest and not pushy! More
by exielou
June 10, 2021
Great Customer Service! I got a great deal with my Trade in! Charolene was so helpful in service and Slater got me into a new car I was looking for! in! Charolene was so helpful in service and Slater got me into a new car I was looking for! More
by chelseyldavenport
June 04, 2021
Slater made my car buying experience very quick, easy, and painless. I would highly recommend him. The Volkswagen golf I purchased was amazing with low miles. and painless. I would highly recommend him. The Volkswagen golf I purchased was amazing with low miles. More
by jvoyles1998
Employees Worked With
Slater Hill
May 31, 2021
I’ve bought/leased 5 cars in the last 6 years and this was the BEST sales experience I’ve ever had. Tyler is an excellent salesman and Robert is a great Finance Manager. All the other folks at the dealers was the BEST sales experience I’ve ever had. Tyler is an excellent salesman and Robert is a great Finance Manager. All the other folks at the dealership were very friendly, and it was a very comfortable and quick sales experience. Thank you again to the team at Village VW, especially Tyler. More
by NikJM
May 26, 2021
The dealership was very helpful and informative about the vehicle that we were interested in purchasing. They made the process easy and we were able to complete the paperwork in a timely manner. All personne vehicle that we were interested in purchasing. They made the process easy and we were able to complete the paperwork in a timely manner. All personnel that we dealt with were very helpful and courteous. More
by morrisbrackett
May 19, 2021
Slater was very pleasant to deal with and very helpful in assisting me in making a decision for a new car. The quality of service was excellent with no hassles. assisting me in making a decision for a new car. The quality of service was excellent with no hassles. More
by Dannysz4
Employees Worked With
Slater Hill
May 16, 2021
Tyler S. was awesome! He was the 1st to greet us as we arrived, and got me into my 2017 Sonata with ease in such a timely manner. We thought we’d be there for hours, but I told him what I was looking for, arrived, and got me into my 2017 Sonata with ease in such a timely manner. We thought we’d be there for hours, but I told him what I was looking for, he stepped up to the plate, and we were out of there in no time! Tyler was sweet, well mannered, & funny. He eased my nerves & assured me that the process would be smooth. He didn’t disappoint! All the fellas at Village Volkswagen of Chattanooga were excellent, we would recommend them to anybody and will surely return for my next vehicle in the future! :) More
by Desi M.
Employees Worked With
Tyler Sullivan
May 15, 2021
Very pleasant experience! Jacob was fantastic and guided me through my first car buying experience. They didn’t try to skew me off my path of what I wanted and treated me as any customer would prefer. Defin me through my first car buying experience. They didn’t try to skew me off my path of what I wanted and treated me as any customer would prefer. Definitely would recommend! More
by Jared
Employees Worked With
May 01, 2021
Great experience buying my first VW and first EV, the ID.4. My sales person Tyler Sullivan is great snd checks on me regularly. Would highly recommend. Mike P. ID.4. My sales person Tyler Sullivan is great snd checks on me regularly. Would highly recommend. Mike P. More
by m.bpurcell
Employees Worked With
Tyler Sullivan
