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Village Toyota - Service Center

Homosassa, FL

4.9
602 Reviews

602 Reviews of Village Toyota - Service Center

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December 09, 2022

Cheyenne Phelps I had a great check up on the car. She keep me up to on all things More

by Lkaifer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Petrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

The scheduled service my 2022 Toyota RAV4 Hybrid was prompt and efficient. My s The service advisor Louis Delmar was very friendly and professional. Once again Village Toyota reaffirmed my decision to d More

by the kellys628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Delmar, Service advisor
October 16, 2022

We cannot speak highly enough about this excellent dealership full of caring people. We had a problem on the road with our 11-year-old Prius. This had been an ongoing issue our home dealer couldn't More

by jeffkathymeyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devoe and Kenneth
September 20, 2022

This dealership does not returned our calls and we left messages about our refund on service contract . This dealership is a con artist and have no people skills. I would not recommend anyone to this deale More

by Jbulloch
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Petrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Village Toyota responded

Thank you for your feedback, we are sorry to hear about these concerns. Our service team more contact information to locate your customer file but this review has been escalated to our management team. If you would be so kind as to reach out via phone or email to us we'd like to discuss this with you as soon as possible. Please contact Joe Petrillo, General Manager via email at joe.petrillo@dimmitt.com. His office line is 352 621-7114, or you can reach him by cell at 727 224-0547.

August 21, 2022

Thank you Scott Ketchum for sincerely caring about me and my Toyota. I trust you and your opinion and have since purchasing my first Toyota several years ago. You are the reason I deal with Village Toyota fo More

by bonorealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Ketchum, Service
July 12, 2022

I brought my Toyota RAV 4 in for a 40,000 mile check up yesterday and my service advisor, Leroy Robinson was most personable and polite. He explained the work that needed to be done. I was in and out in More

by Nanny Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leroy Robinson
July 08, 2022

Debbie Henry has always taken care of me, super fantastic. The BEST! Very friendly and explains clearly. More

by katfrieden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Henry
June 27, 2022

As usual Debbi Henry was fantastic as a service consultant. Explains everything very clearly. Very professional and friendly. More

by rbredding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbi Henry
June 10, 2022

Service adviser Earl Kober was Excellent.   He kept me informed of what the inspection of my vehicle showed and helped me in getting my new key programed as we had lost one key. More

by Gene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Earl Kober
June 06, 2022

Scott Ketchum was very personable, approachable, professional and I felt honest during my extended car service. Employees like Scott are the reason I keep coming back to Village Toyota. More

by bail5881
Recommend Dealer
Yes
Employees Worked With
MaryJo Tomlinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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