605 Reviews of Village Toyota - Service Center
Village Toyota is super - Kenneth Stephens was very informative and very helpful. I was very pleased when Ken and I reviewed the history on my car. Great guy and will see him in 5000 miles. informative and very helpful. I was very pleased when Ken and I reviewed the history on my car. Great guy and will see him in 5000 miles. More
CHEYENNE IS THE BEST PERSON THEY COULD HAVE CHOOSE FOR THE SERVICE DEPARTMENT. SHE IS ORGANIZED, FRIENDLY AND PROFESSIONAL. THANK YOU FOR YOUR WORK. THE SERVICE DEPARTMENT. SHE IS ORGANIZED, FRIENDLY AND PROFESSIONAL. THANK YOU FOR YOUR WORK. More
Louis Delmar provided fast yet thorough service with Village Toyota last Friday January 20 th. Thanks again for a job well done. Village Toyota last Friday January 20 th. Thanks again for a job well done. More
Once more, outstanding service from Cheyenne and the Service Department. My car had a small oil leak and I have never been taken better care of. Being older, one needs to feel confident that their vehic Service Department. My car had a small oil leak and I have never been taken better care of. Being older, one needs to feel confident that their vehicle was repaired and I never doubted that the problem had been thoroughly addressed. One could not ask for a more competent and qualified person than Cheyenne. Thanks. Helen Ming More
Scott Ketchum in the Service Dept at Village Toyota was excellent. He was very attentive, informative and professional. Was the first time servicing our 2022 Toyota Rav limited (purchased with John Deloach excellent. He was very attentive, informative and professional. Was the first time servicing our 2022 Toyota Rav limited (purchased with John Deloach) and Scott was so helpful. A true pleasure to work with! Thank you Scott Ketchum! More
I voted NO because of these two items below. I recently went to Village Toyota for an oil change and tire rotation. At the end of service I was presented with a list of what work needed to be d I recently went to Village Toyota for an oil change and tire rotation. At the end of service I was presented with a list of what work needed to be done. Two issues stood out with me. First, they listed a tail light out, the charge for the replacement was listed as $93.18. I purchased two lamps at a local auto parts store for $9.53. I have never changed a tail light on this vehicle before but it took me 20 minutes and two bolts to complete the job. Second, they listed 4 new tires at $1,100.00 plus $65.76 in sales tax. I did some research and found those same tires with tax delivered to my home to be $748.28. Granted I have to find someone to install them and perform a 4 wheel alignment, which the deanship listed as $130.00. I will also have to dispose of the old tires in the landfill which there will be an additional charge. Overall I will save $417.48 less disposal fees. I have no issue paying a bit more for these services and products at the dealership, however these two items are more than a little bit over the top. More
My Lexus Rx350 was towed to your service department from a Lexus dealership for repairs. I was not happy with the $7500 estimate Lexus gave to fix my car. Cheyenne and her crew worked diligently to find the a Lexus dealership for repairs. I was not happy with the $7500 estimate Lexus gave to fix my car. Cheyenne and her crew worked diligently to find the source of the problem and it cost me around $250. She said if it acted up, bring it back immediately but so far, it runs just like a car should. I cannot thank you all enough for the honest, quality service I was given. More
Village Toyota is the best dealership I have had the pleasure to work with. Leroy Robinson, my service advisor is pleasant, friendly, fast and efficient. I am always very satisfied with the service I r pleasure to work with. Leroy Robinson, my service advisor is pleasant, friendly, fast and efficient. I am always very satisfied with the service I receive and will continue to have all my auto service dealings with Village Toyota and Mr. Robinson. Thank you More