Village Toyota - Service Center

poorest communicater ever. this has to due tih a persons li Schedule an airbag replacement for the second time. They said they had the part but when we got there the part was no correct. THEY SHOULD HAVE CHEC Schedule an airbag replacement for the second time. They said they had the part but when we got there the part was no correct. THEY SHOULD HAVE CHECKED TO MAKE SURE THE PART WAS CORRECT BEFORE WE GOT THERE. They said months ago they would call for the next appointment in a few days. THEY STILL HAVE NOT CALLED _Please post this to all your customers More

Happy Car Quick, friendly, efficient service! Debby takes the stress out of what could be a very stressful experience. My car is happy, so I am happy too! Quick, friendly, efficient service! Debby takes the stress out of what could be a very stressful experience. My car is happy, so I am happy too! More

Awesome service Brought my vehicle in for a recall had a couple of other items to get taken care of. It was done professionally and quickly. Thank you so much villag Brought my vehicle in for a recall had a couple of other items to get taken care of. It was done professionally and quickly. Thank you so much village Toyota More

Debbie was great to deal with. Excellent service reps, clean modern facility, wait time very acceptable, at times able to communicate with tech performing work. Price of service com Excellent service reps, clean modern facility, wait time very acceptable, at times able to communicate with tech performing work. Price of service competitive with other dealerships. More

Wonderful! Village Toyota and their whole service department were absolutely amazing! Made sure I was comfortable the whole time and made sure I understood every Village Toyota and their whole service department were absolutely amazing! Made sure I was comfortable the whole time and made sure I understood everything that was going on with the car. More

New tires and software recall. Dealership was clean and pleasant. People were courteous and helpful. Hotdog and coffee were welcome. My only complaint: I forgot to ask for my 1 g Dealership was clean and pleasant. People were courteous and helpful. Hotdog and coffee were welcome. My only complaint: I forgot to ask for my 1 good tire and no one asked me what should be done with it, so I guess I gave it away! My fault, my brain doesn't work as well as it should. Thank you for the pleasant time and the puzzle to work on. I enjoyed it. More

Service Our Highlander was there for routine service. The event was handled by Dave in the most efficient and friendly manner. We are pleased with the quali Our Highlander was there for routine service. The event was handled by Dave in the most efficient and friendly manner. We are pleased with the quality of the work and the reasonable amount of time in which it was completed. Kudos to Dave Becwar. We have dealt with him in the past when we had an issue with our Highlander and he took care of it effectively and expertly. He is a pleasure to work with. More

Exceptional service from exceptional dealer Service completed in timely manner by professional staff . All personnel are courteous and friendly. Very knowledgeable and accommodating . I would an Service completed in timely manner by professional staff . All personnel are courteous and friendly. Very knowledgeable and accommodating . I would and will recommend this dealership to friends and family More

Great Service Went to the dealer for a minor issue and service technician took care of the problem quickly and explained to me what he did. The service writer was f Went to the dealer for a minor issue and service technician took care of the problem quickly and explained to me what he did. The service writer was friendly, courteous and knowledgeable. I will use Village Toyota again without hesitation. More

Service reps fine - dealer acknowledgements not too great Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to th Find the service representatives courtesy and as helpful as they are permitted - service techs polite but a little sloppy - dealer does not hold to their word when asked for a donation - disappointed in finance dept. - convinced me their financing was the way to go - Southeast Toyota Finance has nothing to do with Toyota Corp., and never receive billing statement until the 30th. 31st or 1st of each month -payment is due the 10th of each month - WILL NOT make payments electronically - currently looking to trade vehicle for a Suburu and will arrange my own financing - this financing situation has soured me with this dealership - that and promising to contribute to a fund raising event at our synagogue and never sending it - oh, and don't like coming home after an oil change and having excess leaking oil on my garage floor More