Village Pointe Toyota
Omaha, NE
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Great job guys! Justin and Jordan made the purchase process easy for me. Would highly recommend the dealership to others. Easy to work with. Got me in and out of ther Justin and Jordan made the purchase process easy for me. Would highly recommend the dealership to others. Easy to work with. Got me in and out of there in record time. Thanks More
Happy customer I recently got in a car accident where my Toyota Camry was totaled. I was already reeling from that experience but knew I had to find another vehicle I recently got in a car accident where my Toyota Camry was totaled. I was already reeling from that experience but knew I had to find another vehicle quickly. I was referred to Rusty Russell. Rusty was the right salesman for the job. He was sensitive to my needs, a great listener, and patient. I usually hate the negotiating process, but Rusty took the mystery out of it and went out of his way to find me what I needed and liked. I am now proudly driving a new Toyota Highlander. I would definitely buy from him again and recommend him with high marks!! I also worked with Larry Thomas from Finance, and Deana Juelfs who were great to work with as well. Deana made me feel very welcome and comfortable during a time that I could use the support. More
Exceptional Customer Service! Tony Monette made our car buying experience seamless and fun. He has such caring approach and made us feel like family. He was very patient, knowledg Tony Monette made our car buying experience seamless and fun. He has such caring approach and made us feel like family. He was very patient, knowledgeable with explaining all the great features of our preferred car, and he has a great sense of humor. Jeff Losee was very helpful and prompt when I initially contacted the. Jim, The Sales Manager was very approachable and provided us a great deal and service. My family also enjoyed our time with Sharrieff who is so fantabulous and made the financing process painless. Sam also was helpful in getting the additional insurance worked out. In all, the employees at Village Pointe are World Class! Their Customer Service are impeccable and truly exceptional! Thank you so much Tony! We not only got a great car but gained a new friend! More
Toyota Tundra purchase and happy customer We had a great experience at Village Pointe. Our Salesperson, Jim Paulsen, was knowledgeable, answered all our questions about the Tundra. He greeted We had a great experience at Village Pointe. Our Salesperson, Jim Paulsen, was knowledgeable, answered all our questions about the Tundra. He greeted us at the door, friendly, patient and cared to make sure we were informed about getting the right truck. Our Finance person, Larry Thomas was friendly and very helpful. He explained clearly and precisely all the paperwork and answered all our questions. Would definitely recommend this team of people. More
Great Experience Justin and the finance person I worked with were both great to work. Justin met all my requests and always responded to my questions immediately. Justin and the finance person I worked with were both great to work. Justin met all my requests and always responded to my questions immediately. More
Friendly staff! The staff were friendly and very helpful! They tried to answer all the questions I had and helped me find the car I would want! The staff were friendly and very helpful! They tried to answer all the questions I had and helped me find the car I would want! More
great customer service Mike Hansen is great. Helpful, friendly,and truly cares about the customer. Her listened to what I wanted and helped me get exactly that. I will recom Mike Hansen is great. Helpful, friendly,and truly cares about the customer. Her listened to what I wanted and helped me get exactly that. I will recommend Mike to all my friends and family.When the time comes I will buy another car from Mike and Village Pointe Toyota. More
Good experience We had a good experience buying our pre-owned vehicle! They were reasonable to negotiate with and their body shop did a great job removing some scratc We had a good experience buying our pre-owned vehicle! They were reasonable to negotiate with and their body shop did a great job removing some scratches and dents from our vehicle. More
Toyota Tacoma Purchase Sicilia was great. She had a pleasant personality, was patient and explained everything well. She also sit in the car with us and explained some of Sicilia was great. She had a pleasant personality, was patient and explained everything well. She also sit in the car with us and explained some of the more important features of the controls. She offered us refreshments and was all around a great experience for us. The reason I rated the dealership a 4 instead of a 5 was because the experience with the finance individual (not sure of his name) was less than satisfactory. He did a good job explaining additional warranty options that are available, but he soured once we informed him that we would pass on these options. He left the room for at least 10 minutes without telling us where he was going. He came back and his presentation of all of the necessary forms to sign was short and lacking to say the least. Consequently, if I was rating Sicilia alone, it would be a 5 rating. I would rate the finance person as a 2 at best. More
Our 1st Toyota, we purchased a 2018 Highlander, Amazing We did our homework and the Toyota Highlander came out at the top of the list and Village Point Toyota also came up on the top of the list. We are old We did our homework and the Toyota Highlander came out at the top of the list and Village Point Toyota also came up on the top of the list. We are older and needed the safety features the Highlander offers for our longer trips. The seats are very comfortable and the controls are intuitive, We look forward to years of good service, we liked the 2 years or 25,000 miles of service included with our new Highlander. More