
Village Pointe Toyota
Omaha, NE
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Total red carpet experience Rusty was amazing! He made my car buying experience truly exceptional! It was stress free, quick and easy! I cannot say enough good things about my Rusty was amazing! He made my car buying experience truly exceptional! It was stress free, quick and easy! I cannot say enough good things about my whole experience and the truly outstanding customer service I received from everyone! I came in looking to trade out my Highlander lease for a new Highlander lease and Village Pointe Toyota came in at $200 less per month then their competitors initial offer to me. I truly appreciate not having to play the stressful back and forth car games with the salesman and manager, that is such a nightmare but I had absolutely none of that experience with Rusty and his management. They truly went above and beyond with making this a positive experience! More
Problem with my 2015 Avalon starting I have been experiencing problem with my 2015 Avalon Limited failing to start and needing to be jumped and the battery needing to be charged. Brandon I have been experiencing problem with my 2015 Avalon Limited failing to start and needing to be jumped and the battery needing to be charged. Brandon took the time to thoroughly explain to me how my pattern of driving and lack of at least 20-30 minute trips was causing drainage on my battery causing the car to not start. He explained good options so that the problem will not continue. I purchased a new battery and now know how to extend its life. Brandon was very helpful in rectifying my problem and answering all my questions in a professional and friendly manner. More
Fantastic place, great customer service I recently purchased a used vehicle from Village Pointe Toyota. My sales person was Rusty Russell. I can not say enough about Rusty. He did everything I recently purchased a used vehicle from Village Pointe Toyota. My sales person was Rusty Russell. I can not say enough about Rusty. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. He also made follow up phone calls to assure compete satisfaction. If you are looking to buy a vehicle in the near future, pay a visit to Village Pointe Toyota and ask for Rusty Russell. You will be glad you did. More
Quick and Thourough Rusty was great. He made the process quick and easy. He went above and beyond showing us the ins and outs of the vehicle we were looking to purchase Rusty was great. He made the process quick and easy. He went above and beyond showing us the ins and outs of the vehicle we were looking to purchase. I would highly recommend his to anyone looking to purchase a Toyota. More
Great experience Julia Stephenson did a great job finding a vehicle that fit my budget and timeframe. Although it wasn’t an expensive vehicle, her attention to detail Julia Stephenson did a great job finding a vehicle that fit my budget and timeframe. Although it wasn’t an expensive vehicle, her attention to detail and service was outstanding, rivaling that of most luxury dealers. Would definitely purchase from her again. More
King of Customer Service Came in to Village Pointe Toyota and spoke to Rusty Russell about my 19 yr old daughter' vehicle needs ….In short time Rusty had the exact vehicle ….R Came in to Village Pointe Toyota and spoke to Rusty Russell about my 19 yr old daughter' vehicle needs ….In short time Rusty had the exact vehicle ….Rusty listening skills are exceptional!! Rusty continue with great customer service skills by pairing my daughters and much more ! The vehicle was delivered clean and 2 sets of keys were provided Talk to Rusty at Village Pointe Toyota he sits in front of the front door Thank you Jimmy A More
Great experience! Julia Stephenson was great. I worked with her on a brand new Avalon, and the experience was excellent. I asked her for a "best price" early on, and Julia Stephenson was great. I worked with her on a brand new Avalon, and the experience was excellent. I asked her for a "best price" early on, and I got just that. I price shopped her quote elsewhere in Omaha and no one beat it. I ended up back at Village Pointe, bought the car from Julia, and was very happy. More
Great Low-Pressure Experience We worked with Justin D'Angelo and he was awesome. He presented what he had that we may have been interested in. We discussed price and came to an agr We worked with Justin D'Angelo and he was awesome. He presented what he had that we may have been interested in. We discussed price and came to an agreement on price. After the sale, I had 2 or 3 questions and Justin was very responsive. I also want to acknowledge his Manager Jake who helped with an issue we had after the sale. It was an issue that could have cost me extra money and they helped me out. It's a great dealership that has great people to work with. I'd definitely recommend them!! More
Great salesman and manager. Easy to work with. Extremely polite, friendly and quick. Hands down the best experience we’ve had. Rusty was straight to the point and very very he Easy to work with. Extremely polite, friendly and quick. Hands down the best experience we’ve had. Rusty was straight to the point and very very helpful. Explained everything down to the last detail. The manager was great. Very friendly. Finance worked swiftly for us and was very friendly. The new service guy went above and beyond to email me info. Made our car buying experience the best yet! More
Great Experience Here This was my first time buying a vehicle, and Julia made it about as easy as possible. She was very trustworthy, welcoming and patient. She went out of This was my first time buying a vehicle, and Julia made it about as easy as possible. She was very trustworthy, welcoming and patient. She went out of her way to help me with several aspects of the buying process when she didn't have to and I really appreciated it. Would and will recommend in the future. More