Village Pointe Toyota
Omaha, NE
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New Highlander Rob solidified that we would buy our vehicle from his dealership because of his exceptional customer service. I came in not knowing exactly what we w Rob solidified that we would buy our vehicle from his dealership because of his exceptional customer service. I came in not knowing exactly what we wanted but he accommodated our every need showing us multiple options. Prior to this purchase I have bought my cars from one dealer and Rob ensured he will be our go to guy More
Amazing team ! Jeff Ennis was so great. Very personable and helpful. Although he has only worked for Toyota for a few months, he gave us all the answers we needed! T Jeff Ennis was so great. Very personable and helpful. Although he has only worked for Toyota for a few months, he gave us all the answers we needed! Thanks Jeff ! Sydney More
Great service. Rusty did a great job of getting me in the vehicle I wanted for the price I wanted. He went to fight for me on the price I wanted and helped me get it Rusty did a great job of getting me in the vehicle I wanted for the price I wanted. He went to fight for me on the price I wanted and helped me get it. More
Total red carpet experience Rusty was amazing! He made my car buying experience truly exceptional! It was stress free, quick and easy! I cannot say enough good things about my Rusty was amazing! He made my car buying experience truly exceptional! It was stress free, quick and easy! I cannot say enough good things about my whole experience and the truly outstanding customer service I received from everyone! I came in looking to trade out my Highlander lease for a new Highlander lease and Village Pointe Toyota came in at $200 less per month then their competitors initial offer to me. I truly appreciate not having to play the stressful back and forth car games with the salesman and manager, that is such a nightmare but I had absolutely none of that experience with Rusty and his management. They truly went above and beyond with making this a positive experience! More
Problem with my 2015 Avalon starting I have been experiencing problem with my 2015 Avalon Limited failing to start and needing to be jumped and the battery needing to be charged. Brandon I have been experiencing problem with my 2015 Avalon Limited failing to start and needing to be jumped and the battery needing to be charged. Brandon took the time to thoroughly explain to me how my pattern of driving and lack of at least 20-30 minute trips was causing drainage on my battery causing the car to not start. He explained good options so that the problem will not continue. I purchased a new battery and now know how to extend its life. Brandon was very helpful in rectifying my problem and answering all my questions in a professional and friendly manner. More
Fantastic place, great customer service I recently purchased a used vehicle from Village Pointe Toyota. My sales person was Rusty Russell. I can not say enough about Rusty. He did everything I recently purchased a used vehicle from Village Pointe Toyota. My sales person was Rusty Russell. I can not say enough about Rusty. He did everything he could to assist in the purchase of the vehicle to make sure all expectations were met. He also made follow up phone calls to assure compete satisfaction. If you are looking to buy a vehicle in the near future, pay a visit to Village Pointe Toyota and ask for Rusty Russell. You will be glad you did. More
Quick and Thourough Rusty was great. He made the process quick and easy. He went above and beyond showing us the ins and outs of the vehicle we were looking to purchase Rusty was great. He made the process quick and easy. He went above and beyond showing us the ins and outs of the vehicle we were looking to purchase. I would highly recommend his to anyone looking to purchase a Toyota. More
Great experience Julia Stephenson did a great job finding a vehicle that fit my budget and timeframe. Although it wasn’t an expensive vehicle, her attention to detail Julia Stephenson did a great job finding a vehicle that fit my budget and timeframe. Although it wasn’t an expensive vehicle, her attention to detail and service was outstanding, rivaling that of most luxury dealers. Would definitely purchase from her again. More
King of Customer Service Came in to Village Pointe Toyota and spoke to Rusty Russell about my 19 yr old daughter' vehicle needs ….In short time Rusty had the exact vehicle ….R Came in to Village Pointe Toyota and spoke to Rusty Russell about my 19 yr old daughter' vehicle needs ….In short time Rusty had the exact vehicle ….Rusty listening skills are exceptional!! Rusty continue with great customer service skills by pairing my daughters and much more ! The vehicle was delivered clean and 2 sets of keys were provided Talk to Rusty at Village Pointe Toyota he sits in front of the front door Thank you Jimmy A More
Great experience! Julia Stephenson was great. I worked with her on a brand new Avalon, and the experience was excellent. I asked her for a "best price" early on, and Julia Stephenson was great. I worked with her on a brand new Avalon, and the experience was excellent. I asked her for a "best price" early on, and I got just that. I price shopped her quote elsewhere in Omaha and no one beat it. I ended up back at Village Pointe, bought the car from Julia, and was very happy. More