Village Pointe Toyota
Omaha, NE
Filter Reviews by Keyword
By Type
Showing 2,179 reviews
Excellent customer service Thanks Jose for the great service.. Jose Lopez was very knowledgeable and is the one who found the vehicle that I wanted. I will definitely recommend Thanks Jose for the great service.. Jose Lopez was very knowledgeable and is the one who found the vehicle that I wanted. I will definitely recommend him. He’s was very friendly, willing to work with me, and met my expectations. Will definitely go back to Village Point Toyota and purchase a future care with Jose Lopez More
Stress free car buying experience Our Sale consultant, Chris Dailey, was very helpful throughout the whole process which took about a week. He never rushed us or put any pressure on us Our Sale consultant, Chris Dailey, was very helpful throughout the whole process which took about a week. He never rushed us or put any pressure on us and was extremely helpful in negotiating a final price for our new Highlander. More
Not too pushy Jeff was very down to earth and honest about the cars features. The buying process went very smooth. I enjoy how easy it was to get a car in only 2 da Jeff was very down to earth and honest about the cars features. The buying process went very smooth. I enjoy how easy it was to get a car in only 2 days. More
Jeff Ennis very personable Jeff Ennis was very patient and allowed us to drive several vehicles before making out choice. He was extremely knowledgeable about the vehicle and ga Jeff Ennis was very patient and allowed us to drive several vehicles before making out choice. He was extremely knowledgeable about the vehicle and gave us insights to better make out decision. Sarah Lopez made the financing easy and informative. I would definitely recommend Village Pointe and especially Jeff. More
Great communication Was patient with me and was willing to communicate with me to work around my schedule. Justin's calm demeanor made me less stressed then I'd normally Was patient with me and was willing to communicate with me to work around my schedule. Justin's calm demeanor made me less stressed then I'd normally be, which made the process go smoothly and easy to understand. More
friendly no pressure buying I was able to get an excellent deal on a recent Toyota Camry purchase. I was contacted by sales rep Justin D'Angelo who stayed with me thru the enti I was able to get an excellent deal on a recent Toyota Camry purchase. I was contacted by sales rep Justin D'Angelo who stayed with me thru the entire process. He was professional and courteous and worked hard to get my business but not to the extreme of being to assertive. He was very knowledgeable about the vehicle and takes the time to show you the car. Financing was easy and Sarah explained all other options available for purchase. I highly recommend this dealership. More
Lease Buyout Justin was easy to work with. Honest and upfront from the start to finish of our lease buyout. He made sure we were happy with our vehicle and made o Justin was easy to work with. Honest and upfront from the start to finish of our lease buyout. He made sure we were happy with our vehicle and made our experience painless. More
First Rate Between Adam, Rusty and Jose, I was treated with respect for my time. They listened to my needs, offered a fair deal and trade in. Rusty completed the Between Adam, Rusty and Jose, I was treated with respect for my time. They listened to my needs, offered a fair deal and trade in. Rusty completed the transaction and the Finance Guys were knowledgeable and professional. I was introduced to the service department and the follow up emails were great. I abhor trying to buy a new vehicle but Village Pointe reduced all the drama to make it almost pleasant. Thanks. More
Rusty and the entire Toyota team I seriously can’t even thank the Toyota team for all they did for me. They went above and beyond to find me the perfect vehicle and I’m proud to say I I seriously can’t even thank the Toyota team for all they did for me. They went above and beyond to find me the perfect vehicle and I’m proud to say I made my first “big girl” purchase! I couldn’t if done it without them! They were extremely kind and they made sure, even though I did not purchase a Toyota vehicle and went with an explorer, that they would get me anything I needed anyway! I would recommend this dealership to anyone and please make sure you contact Rusty! He was great! More
Committed to Customer Service Mike McHenry was great to work with. The service center was closed so he ran to the store and bought a replacement battery for the remote and changed Mike McHenry was great to work with. The service center was closed so he ran to the store and bought a replacement battery for the remote and changed it out himself. He made sure I was able to take the car home so my mechanic could look at it. And was very responsive via text messages. I wish I had the name of the sales manager I dealt with, but he's not listed on their website and he didn't leave his last name in his voicemail. None of the last names sound familiar on here so I don't want to tag someone who is not the right person. But his name was Mike and he was a sales manager. There was a bit of a bumpy situation with him that ended up getting resolved in the end. Turns out he was a newer sales manager and still needs to be trained on the culture that Village Point Toyota values. After speaking with the GM my mind is more at ease. But as far as Mike McHenry goes I want to reiterate he was a great sales guy. I enjoyed working with him. He went out of his way to make the process as smooth as possible. He honored everything he said. If you're going to buy a car here, ask for Mike McHenry. More