Village Pointe Toyota

Great service in all areas Justin provided excellent service. He listened to my concerns and found me a vehicle that works for me. I would recommend him to anyone who I looking Justin provided excellent service. He listened to my concerns and found me a vehicle that works for me. I would recommend him to anyone who I looking to purchase a vehicle. More

Great Experience I just leased my 3rd Rav4 from Justin D'Angelo and Rusty Russell at Village Pointe Toyota. Both gentlemen made me feel at home and extremely comforta I just leased my 3rd Rav4 from Justin D'Angelo and Rusty Russell at Village Pointe Toyota. Both gentlemen made me feel at home and extremely comfortable during my leasing process. Their patience with me while making my decision deserves a medal! I never once felt that I was being taken advantage of, in fact, just the opposite. I always felt confident that they were looking out for my best interest and not just trying to make another sale. Another reason why this is my third car with VP Toyota. More

Wasted our time and poor service I had a 8:30am appointment for a car detail that was part of a deal for purchasing out a lease. I was told this would be a 3-4 hour service. I showed I had a 8:30am appointment for a car detail that was part of a deal for purchasing out a lease. I was told this would be a 3-4 hour service. I showed up and was initially ignored for several minutes. Eventually I was greeted and explained I was here for a car detail and had an appointment. The guy responded with a completely confused look, “Ok? Is that something you’re paying for or what?” I’m not sure what was confusing about my statement but I explained it was part of a recent lease purchase. He took my information and said I’d be contacted when it completed. At 12:30 a call was made to get an update because nobody had contacted me. A girl stated the car would not be ready until after 4pm! I never would have made the appointment for this time period because of work schedules we could not get the car now until the following day. My wife showed up to get the car the next day. The front desk woman who was working took 3 minutes to even acknowledge her as she was playing on her phone. She was very rude when my wife said i was here to pick up my car from getting detailed. The service department initially couldn’t even find our car. There was zero apology for not having the car done in the 3-4 hour time frame we were told. No communication and poor customer service-just go elsewhere. There are plenty of places in Omaha to get a vehicle serviced! More

Great experience The Village Pointe Toyota crew did a great job working with us. Justin is made me feel at ease with his honesty and integrity. I highly recommend them The Village Pointe Toyota crew did a great job working with us. Justin is made me feel at ease with his honesty and integrity. I highly recommend them for your car buying needs. More

used car purchase Justin was very friendly - courteous - honest and easy to work with. Brian was efficient and explained all the necessary paperwork in detail. Buying Justin was very friendly - courteous - honest and easy to work with. Brian was efficient and explained all the necessary paperwork in detail. Buying a car can be very painful and lengthy - they both did a good job of making it as painless as possible and as quick as possible - I appreciate that. More

Very nice experience Excellent experience overall and particularly with Mike McHenry and Sarah-Ann. Staff was very friendly and eager to make a deal. I feel like we got Excellent experience overall and particularly with Mike McHenry and Sarah-Ann. Staff was very friendly and eager to make a deal. I feel like we got a great pre-owned vehicle for a great price and after we had a deal it didn't take very long to complete the process. More

Competent and very friendly staff. They have honest friendly people who will take the extra time to explain all the workings of the vehicle. This was important for me being a senior. They have honest friendly people who will take the extra time to explain all the workings of the vehicle. This was important for me being a senior. More

First car purchase Rob was very helpful and not pushy. I appreciated him not trying to talk me into a more expensive car. I purchased my first car and enjoyed working wi Rob was very helpful and not pushy. I appreciated him not trying to talk me into a more expensive car. I purchased my first car and enjoyed working with him. Finance was also very thorough and helpful. More

Quick and courteous experience. Justin and team did a great job of walking me through the evaluation of the car I purchased. I hadn't even intended on purchasing during the visit. Justin and team did a great job of walking me through the evaluation of the car I purchased. I hadn't even intended on purchasing during the visit. There was no hassle on any front, and I really enjoyed the experience. I'd easily recommend them to a friend. More

Great customer service all around. The sales manager Justin D'Angelo was extremely professional and helpful when I found myself with any type of question that I had. The information Bri The sales manager Justin D'Angelo was extremely professional and helpful when I found myself with any type of question that I had. The information Brian Sharp presented to us was very easy to understand and follow, which kept this whole process running smoothly as well. More