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Village Pointe Toyota
Omaha, NE
2,194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,194 reviews
April 23, 2024
Called to inquire about a car. They had the car pulled up to the door by the time I got there. Brett provided a pleasant sales experience and we negotiated a reasonable deal. Fi They had the car pulled up to the door by the time I got there. Brett provided a pleasant sales experience and we negotiated a reasonable deal. Finalized the purchase on a Friday and received delivery the following Monday two hours away. I would definitely consider buying from them again. More
by VelosterN
Employees Worked With
Brett Ramey
April 17, 2024
Came in to “look” at a Grand Highlander that had a sale pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a whole seemed to care more about my needs and wants rather than just trying to sell a vehicle. More
by Matthew Vann
Employees Worked With
Jessica Jones
April 10, 2024
Just a quick shout out to Village Pointe Toyota. Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working wi Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working with Joel Thirunilathu, Justin Carter, and Denny Velez...this team was able to get me to a happy place in reference to my trade-in. As with any car purchase, there was some haggling going on, which is to be expected. Aside from that, everything else was good to go. My wife loves her new Buick which is the most important thing. Again, thanks for the legendary deal. Good people and good deals. More
by johndeases
Employees Worked With
Tim Tietz
April 06, 2024
Service center is awful. I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called b I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called back 30 minutes later - 5 hours after I dropped it off. Another message left. Finally my rep called and said it’d be another 3 hours. I specifically dropped it off first thing as I was told they’d get it done quicker. They are liars, not honest, receptionist is rude. It reminded me why I don’t take my vehicle there regularly, they always underestimate how long it will take. It was a warranty issue so I had no choice but to take my car there. More
by ToyotaSienna
Employees Worked With
Ty
March 14, 2024
We want to caution anyone considering a used vehicle from this dealership! We traveled from out of state to test drive a 2016 Toyota 4Runner Limited. We requested a copy of the inspection checklist which s this dealership! We traveled from out of state to test drive a 2016 Toyota 4Runner Limited. We requested a copy of the inspection checklist which showed all items (including the suspension) were in good condition. We purchased the 4Runner and took it to our local mechanic the next business day. The mechanic told us that the shocks were completely blown. We then took it to our local Toyota dealer who confirmed the diagnosis and provided an estimate of $6,300 to replace the XREAS system. Don't buy a used vehicle from this dealership unless your test drive includes a visit to a trusted local mechanic. More
by JLSSPACE
Employees Worked With
Eric Peterson
February 26, 2024
I had an excellent experience! I appreciated the charisma and kindness of all the employees. Brett Ramey did an outstanding job. I am so happy with my car. I appreciated the charisma and kindness of all the employees. Brett Ramey did an outstanding job. I am so happy with my car. More
by Ann McKnight
Employees Worked With
Brett Ramey
