Village Pointe Toyota

Fixed wrong part I went in to have a wheel bearing replaced. I explained that the noise was coming from the passenger side and when I turned right it became louder, w I went in to have a wheel bearing replaced. I explained that the noise was coming from the passenger side and when I turned right it became louder, when I turned left it was quiet. So the mechanic replaced the drivers side. Returning home from the service center I could tell immediatly nothing had changed and the noise was still there.I returned to the dealer and explained they had replaced the wrong part. After returning the car another day Brandon told me they could fix it for a reduced extra fee. I wanted it repaired for no cost. Brandon said " I can't make the mechanic eat this cost. I said then why do you think it's ok for the customer to eat the cost. I didn't want both bearing replaced since it can cost nearly $2000. In the end I still had to pay for a repair I didn't want. I have been a customer of theirs for 19 years and had just purchased a new 2019 Highlander, but none of that mattered to Brandon!!! More

Great! Everything about my experience with Village Point Toyota and Justin D'Angelo was fantastic - from the moment we pulled up to the curb until we left! Everything about my experience with Village Point Toyota and Justin D'Angelo was fantastic - from the moment we pulled up to the curb until we left! More

A wonderful experience! Kind, helpful, and fair. I had a great experience here, Jason VanSchoiack and Sarah were awesome! Jason was very laid bad and wasn't trying to force a sale on me. I came very I had a great experience here, Jason VanSchoiack and Sarah were awesome! Jason was very laid bad and wasn't trying to force a sale on me. I came very unprepared as I didn't expect to trade my vehicle in for a new vehicle but both Jason and Sarah were extremely flexible and to my surprise I was able to drive away in the exact vehicle I wanted with some free preinstalled extras too! My trade in was also valued above market so I didn't have to negotiate the price at all, and the finance department was very flexible too practically matching my credit union so I decided to get the Toyota financing since they had a rebate which after the rebate saved me more money going though Toyota finance than my credit union. Sarah was great with the protection plans she knows everything about them and was able to reccomend 2 plans based on my own situation and her experience. Overall Village Pointe Toyota was an amazing experience, other dealerships just don't care about you as a customer. Those dealerships made me question if they even wanted my business but not Village Pointe Toyota they cared for all my needs and wants and did so gladly. Thank you for the wonderful experience! More

Excellent in all aspects of the deal. Everyone was great with customer service. Robb was nice and patient with all our questions. Finance was very accommodat in all aspects of the deal. Everyone was great with customer service. Robb was nice and patient with all our questions. Finance was very accommodating with the warranties. More

Go to Chris! This was hands down the best experience I have ever had at a dealership. The zero stress environment that Chris Risling fosters paved the way to succe This was hands down the best experience I have ever had at a dealership. The zero stress environment that Chris Risling fosters paved the way to success for this purchase. I 100% would work with him again if given the opportunity. More

Excellent car buying experience! Joel was very professional. He helped us find and get the car we wanted at a great price. He and the rest of the team that helped us made buying a car Joel was very professional. He helped us find and get the car we wanted at a great price. He and the rest of the team that helped us made buying a car there a great experience! More

Great experience We had a great experience buying our new Toyota Highlander Hybrid. Rusty did a great job explaining the new features since our last Highlander and exp We had a great experience buying our new Toyota Highlander Hybrid. Rusty did a great job explaining the new features since our last Highlander and explaining the differences between the Highlander and the Highlander Hybrid. We had talked to Coreen on the phone before we came and she was also very helpful. Sarah was great to work with signing the paperwork and paying for our car. Everyone we dealt with was very friendly and the cookies were awesome! More

Justin and Quincy are consumate professionals! I would definitely recommend Village Pointe Toyota to anyone! Justin and Quincy really helped me transition from a lease to ownership. the process wa I would definitely recommend Village Pointe Toyota to anyone! Justin and Quincy really helped me transition from a lease to ownership. the process was really pretty quick and painless. More

Purchased a used car! My car broke down this past week and I needed to find a new one quickly. I got there, they had the car I was interested in all ready to go. I only spe My car broke down this past week and I needed to find a new one quickly. I got there, they had the car I was interested in all ready to go. I only spent 1.5 hours there and went home with a new car. Made the process very easy, even with a few hiccups on my part! More

Great Service, courteous, listen to customers needs, I would recommend Village Pointe Toyota for numerous reasons: Quality people - #1 Quality vehicles Respect - not high pressure Service Respon I would recommend Village Pointe Toyota for numerous reasons: Quality people - #1 Quality vehicles Respect - not high pressure Service Responsive Finance - knowledgeable Overall positive environment More