Village Pointe Toyota

Came in to “look” at a Grand Highlander that had a sale pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a whole seemed to care more about my needs and wants rather than just trying to sell a vehicle. More

Just a quick shout out to Village Pointe Toyota. Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working wi Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working with Joel Thirunilathu, Justin Carter, and Denny Velez...this team was able to get me to a happy place in reference to my trade-in. As with any car purchase, there was some haggling going on, which is to be expected. Aside from that, everything else was good to go. My wife loves her new Buick which is the most important thing. Again, thanks for the legendary deal. Good people and good deals. More

Service center is awful. I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called b I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called back 30 minutes later - 5 hours after I dropped it off. Another message left. Finally my rep called and said it’d be another 3 hours. I specifically dropped it off first thing as I was told they’d get it done quicker. They are liars, not honest, receptionist is rude. It reminded me why I don’t take my vehicle there regularly, they always underestimate how long it will take. It was a warranty issue so I had no choice but to take my car there. More

This has been the best experience I have had when going to a dealership very nice and patient sales person Rusty to a dealership very nice and patient sales person Rusty More

Very professional and easy to work with. Very helpful with everything that was needed. Will be shopping here again in the future. Very helpful with everything that was needed. Will be shopping here again in the future. More

I’ve purchased multiple Toyotas here throughout the years, my go to Toyota dealership for everything. years, my go to Toyota dealership for everything. More

We want to caution anyone considering a used vehicle from this dealership! We traveled from out of state to test drive a 2016 Toyota 4Runner Limited. We requested a copy of the inspection checklist which s this dealership! We traveled from out of state to test drive a 2016 Toyota 4Runner Limited. We requested a copy of the inspection checklist which showed all items (including the suspension) were in good condition. We purchased the 4Runner and took it to our local mechanic the next business day. The mechanic told us that the shocks were completely blown. We then took it to our local Toyota dealer who confirmed the diagnosis and provided an estimate of $6,300 to replace the XREAS system. Don't buy a used vehicle from this dealership unless your test drive includes a visit to a trusted local mechanic. More

I had an excellent experience! I appreciated the charisma and kindness of all the employees. Brett Ramey did an outstanding job. I am so happy with my car. I appreciated the charisma and kindness of all the employees. Brett Ramey did an outstanding job. I am so happy with my car. More

Everyone at Village Pointe Toyota was amazing to work with and they made my shopping and buying experience as easy and as enjoyable as could be. Rusty Russell & Lane Zimmerman the salesmen, Kurt Dado the with and they made my shopping and buying experience as easy and as enjoyable as could be. Rusty Russell & Lane Zimmerman the salesmen, Kurt Dado the finance person and Terry Zimmerman the manager were all extremely friendly and helpful through the whole process. I would highly recommend them to anyone looking to purchase a vehicle!! More

My husband, Mike, and I had the best experience dealing with Rusty Russell at Village Pointe Toyota. Rusty is very professional in dress and manner. He knew everything we needed to know regarding how our n with Rusty Russell at Village Pointe Toyota. Rusty is very professional in dress and manner. He knew everything we needed to know regarding how our new Highlander worked. I really appreciated having him explain all of the accessories to us because it has much more than my 2011 Highlander had. Without Rusty showing us how everything worked, I would have been lost. The team in F & I also did a great job letting us know our options. Everyone at Village Pointe Toyota was knowledgeable, friendly and enjoyable to work with. Thanks Rusty, you will see us again. More