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Village Pointe Toyota
Omaha, NE
2,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,179 reviews
May 24, 2024
Both Salespersons I dealt with, Taylor Watson and Calvin Kangleon were outstanding. Both were very helpful in the process. Taylor especially was very professional in keeping me informed of when the vehicl Kangleon were outstanding. Both were very helpful in the process. Taylor especially was very professional in keeping me informed of when the vehicle I sought was arriving, when I could meet and see it, and helping me with the purchase. She also helped me with understanding the vehicles operation, and followed up to make sure I had no problems. Thank you Taylor. Brian Sharp, the Finance Manager was also very helpful and made the process very easy. More
by stevelynae
Employees Worked With
Taylor Watson, Calvin Kangleon, Brian Sharp, Stacey CArter
May 13, 2024
I’m confident they don’t fully inspect their used inventory. I purchased a vehicle 2 weeks ago that was later determined to have bad breaks and alignment. I was treated poorly as they knew my hands w inventory. I purchased a vehicle 2 weeks ago that was later determined to have bad breaks and alignment. I was treated poorly as they knew my hands were tied due to my previous lease. I will likely either trade the vehicle in at another dealership or seek assistance another way. Buyer beware! More
by go4snow
Employees Worked With
Stacey CArter
May 10, 2024
Taylor my sales person and Jake the finance manager both did an outstanding job. Thanks for a great experience. I look forward to doing business in the future did an outstanding job. Thanks for a great experience. I look forward to doing business in the future More
by jedimasterjed
Employees Worked With
Stacey CArter
April 23, 2024
Called to inquire about a car. They had the car pulled up to the door by the time I got there. Brett provided a pleasant sales experience and we negotiated a reasonable deal. Fi They had the car pulled up to the door by the time I got there. Brett provided a pleasant sales experience and we negotiated a reasonable deal. Finalized the purchase on a Friday and received delivery the following Monday two hours away. I would definitely consider buying from them again. More
by VelosterN
Employees Worked With
Brett Ramey
April 17, 2024
Came in to “look” at a Grand Highlander that had a sale pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a pending on it. That sale fell through prior to me getting there and I was able to buy it! Sales staff was very knowledgeable and the dealership as a whole seemed to care more about my needs and wants rather than just trying to sell a vehicle. More
by Matthew Vann
Employees Worked With
Jessica Jones
April 10, 2024
Just a quick shout out to Village Pointe Toyota. Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working wi Last week, I did a trade-in on my vehicle and purchased a Buick Envision. My overall experience was fantastic. I especially appreciated working with Joel Thirunilathu, Justin Carter, and Denny Velez...this team was able to get me to a happy place in reference to my trade-in. As with any car purchase, there was some haggling going on, which is to be expected. Aside from that, everything else was good to go. My wife loves her new Buick which is the most important thing. Again, thanks for the legendary deal. Good people and good deals. More
by johndeases
Employees Worked With
Tim Tietz
April 06, 2024
Service center is awful. I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called b I was told I’d have my vehicle back in 2 hours; 4 hours later I called and a rude receptionist transferred me to a voicemail. I left one and called back 30 minutes later - 5 hours after I dropped it off. Another message left. Finally my rep called and said it’d be another 3 hours. I specifically dropped it off first thing as I was told they’d get it done quicker. They are liars, not honest, receptionist is rude. It reminded me why I don’t take my vehicle there regularly, they always underestimate how long it will take. It was a warranty issue so I had no choice but to take my car there. More
by ToyotaSienna
Employees Worked With
Ty
