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Village Pointe Toyota

Omaha, NE

4.7
2,179 Reviews

18201 Cuming St.

Omaha, NE

68022

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Showing 2,179 reviews

March 23, 2022

Overall good experience. Harold was a great sales person. Probably not the most buyer friendly market currently but this is my 2nd trade in and new vehicle purchase with Vill More

by brandon.osborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Collins
Mar 24, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback, Brandon!

March 19, 2022

George Vergara was very helpful, and is a great salesman! Kudos to Village Pointe Toyota! Great Job! More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Vergara
Mar 21, 2022 -

Village Pointe Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 18, 2022

Harold was Great! I would recommend him to my friends and family! Nice and friendly! More

by Meca
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Collins
Apr 06, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback. However, we regret to hear that your experience did not meet the 5-star standard that we strive for. We would love to speak with you to learn what else we could have done to make your experience even better. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.

March 18, 2022

Very sleezy business tactics. I purchased a 2012 Nissan Juke. I took the vehicle to have it inspected and an exhaust issue was identified. The service department "fixed" it by More

by MichelleH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Experience, Gavin Deponte, Denny Velez
Apr 06, 2022 -

Village Pointe Toyota responded

Michelle, we are disappointed that you are not satisfied with your experience at our dealership. We would like to speak with you further about your visit so that we may work towards a resolution. At your earliest convenience, please contact General Manager, Terry Zimmerman at 402-983-9652.

Apr 09, 2022 -

MichelleH responded

If you really are concerned, please respond to the complaint I filed with the Better Business Bureau where you admitted to making the repair that damaged my car but refused to make it right.

March 15, 2022

Harold was great working with us very professional ,we love the dealership and look forward to doing more with Village Pointe! Thanks More

by hdhemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Internet Experience, Harold Collins, Brian Sharp
Mar 16, 2022 -

Village Pointe Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 15, 2022

Samuel Saintizaire and Marshall Murphey we’re awesome and pleasant to work with. Vehicle is great 👍 More

by Julie Beers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brown, Sam Saintizaire
Mar 16, 2022 -

Village Pointe Toyota responded

Thank you for your positive review!

March 11, 2022

Rusty and Gavin are the best! This was my first new car and it went so smooth. Rusty helped me through the whole process. He took the time to show me all the details of my new car More

by lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell, Gavin Deponte
Mar 14, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback, Lisa!

March 08, 2022

Rusty was very personal, professional, and thorough. Rusty was easy to communicate with and was proactive through the whole process. T. Finley More

by pastortony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell, Gavin Deponte
Mar 09, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback for Rusty!

March 08, 2022

Harold Collins did a fantastic job finding the perfect vehicle for my daughter. He listened to our needs, wants and concerns. Harold even considered a vehicle that would fit her well as she is 5'11'. H More

by Angela Phillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John and Josh in the finance department, and the Used Car Sales Manager were all great to work with ., Harold Collins
Mar 09, 2022 -

Village Pointe Toyota responded

Thank you for your positive feedback, from all of us here at Village Pointe Toyota!

March 05, 2022

Extremely professional in every possible way, genuinely cared about me being happy and comfortable with my purchase. More

by C-Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tongsrimaung
Mar 07, 2022 -

Village Pointe Toyota responded

Thank you for your positive review!

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