Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Village Pointe Toyota
Omaha, NE
2,172 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,172 reviews
April 27, 2015
Exceptional! I am new to the "real world" and buying a car was very intimidating. I have never purchased a new car before, and I had no idea where to begin. Terry I am new to the "real world" and buying a car was very intimidating. I have never purchased a new car before, and I had no idea where to begin. Terry made my experience a lot less nerving. He treated me with respect, considered my needs, and gave me his expert advice. I felt as if I was "taken care of". I love my new Corolla and I feel very appreciative for having shared this first experience with you guys! Thank you so much! Ya'll deserve a big, fat pat on the back! -Kayla More
by klahohbach
Employees Worked With
Terry W.
April 27, 2015
Great Service Experienced exceptional service at the Village Pointe Toyota last week when I leased my new 2015 Camry. The vehicle is beyond awesome, but the experie Experienced exceptional service at the Village Pointe Toyota last week when I leased my new 2015 Camry. The vehicle is beyond awesome, but the experience would have been nothing out of the ordinary if it weren't for their great salespeople and staff that helped with the leasing process. More
by jimeyer
Employees Worked With
Danny Taylor
April 23, 2015
Recommended! Jose Lopez is a boss! He will bend over backwards to make you happy! Shop here if your looking for a Toyota. Thanks for making buying a car so easy. Jose Lopez is a boss! He will bend over backwards to make you happy! Shop here if your looking for a Toyota. Thanks for making buying a car so easy. More
by zach402
Employees Worked With
Jose Lopez
April 23, 2015
Proud Customer Dealership: Village Pointe Toyota is exceptionally unique in that it does not play the elevated pricing game so many other Toyota dealers play for Dealership: Village Pointe Toyota is exceptionally unique in that it does not play the elevated pricing game so many other Toyota dealers play for certified pre-owned vehicles. The majority of other Toyota dealers elevate asking price, sometimes thousands of dollars above market value, so that you can "negotiate" the long journey back to what hopefully ends up being a close to reasonable price. This practice has a huge margin of error in the dealership's favor and also has the unfortunate affect of influencing and inflating independent book values for used vehicles. I want to pay fair market value for a vehicle while still providing the dealership with the necessary net profit to fully support its employees, develop its facilities, and encourage investment. This is exactly Village Pointe's business model. They understand that manipulating customers to pay more is a short-term gain at the expense of reputation and return business which are monumentally more important long-term assets. Village Pointe Toyota starts with your needs, your budget, your preferences, and then finds the right vehicle to meet your criteria. They may not have the right fit on their lot at that time; and rather than pushing you towards something in stock, they maintain contact and inform you the moment they do obtain a vehicle that suits your requirements. They start at fair market prices that are always less than book value and often times more competitive than private-seller asking prices...all with the tremendous advantage of Toyota's certification warranty and pre-purchase servicing. I boldly state that no other Toyota dealer within a 500-mile radius comes even remotely close to these standards. I say this with the experience of countless dealer searches and phone inquiries of certified inventory :) Village Pointe Toyota is simply the best. Tom Bazer, Sales Representative: From my very first phone inquiry, Tom's polite, efficient, direct, and above all, honestly helpful demeanor was in stark contrast to my recent experience with other dealers' sales representatives. I had to remark to my wife how refreshing it was to speak with someone so genuinely helpful. Tom made me want to do business with him, and I hadn't realized how important that was to the purchasing process before. He started by answering my questions directly, then discussed my needs and explained his resources and process for meeting those needs. Price started and ended with MY assertion of budget and fair market value for the vehicle year/mileage range I was interested in. He provided me with exactly what I was looking for, never flinched as I changed my mind about wants, and accommodated my extraneous requests with honest graciousness all at a truly unbeatable price. I've never felt guilty buying a car before! I owe my outstandingly best ever car buying experience to Tom Bazer and his team. They've truly earned my complete customer loyalty. I am proud to say I am a Village Pointe Toyota customer and look forward to sharing my experience with friends and family. P.S. I am in no way affiliated with or employed by Village Pointe Toyota, Dealer Rater, or any of the like. This is honest local customer satisfaction and appreciation from a once-dealership-sceptic-turned-fan. More
by Eric B
Employees Worked With
Tom Bazer
April 22, 2015
First Toyota experience was great! we looked into highlanders and my sales person, Tom, was very gracious, easy to talk to, and great with my wife and daughter. He gave no bs answers an we looked into highlanders and my sales person, Tom, was very gracious, easy to talk to, and great with my wife and daughter. He gave no bs answers and was just overall a trustworthy guy to deal with. I'm very excited about our new car and recommend Tom and the Village Pointe team. More
by anandmadhavan75
Employees Worked With
Tom
April 22, 2015
Outstanding My experience at Village Pointe Toyota can be summed up in one word....outstanding!! Kellin really made me feel like family and I sincerely trusted h My experience at Village Pointe Toyota can be summed up in one word....outstanding!! Kellin really made me feel like family and I sincerely trusted him. It was nice to see such an honest and trustworthy individual. He went above and beyond to find the best deal for me and my family and was able to explain all the terms and conditions of my lease on my level. I would highly recommend this dealership, especially Kellin, to anyone!! More
by Hoover1989
Employees Worked With
Kellin Koenig
April 17, 2015
Great experience going through the process Have not bought a car in 10 years had a great experience going through the process. I will probably be keeping this car for more years because of the Have not bought a car in 10 years had a great experience going through the process. I will probably be keeping this car for more years because of the quality that is put into there vehicles. More
by nana0476
Employees Worked With
Tom Bazer
April 12, 2015
Our first Toyota! Jose Lopez worked hard to get us the best price possible! He was a straight shooter and we enjoyed working with him. We're very pleased with our new 4 Jose Lopez worked hard to get us the best price possible! He was a straight shooter and we enjoyed working with him. We're very pleased with our new 4Runner Limited! THANKS JOSE! More
by MVJRV
Employees Worked With
Jose Lopez
April 11, 2015
Kellin in sales was great!!! Kellin in sales listened to me and got me exactly what I wanted with no pressure. The process was easy and he made the negotiations simple. I would Kellin in sales listened to me and got me exactly what I wanted with no pressure. The process was easy and he made the negotiations simple. I would recommend him if you are looking for a vehicle and a simple process. A++ service in my book, I will continue to go back!! More
by hankthedog
Employees Worked With
Kellin
April 03, 2015
Exceptional This was the best customer service that I have ever experienced. I was in a time crunch and they got me out the door in plenty of time and they did a This was the best customer service that I have ever experienced. I was in a time crunch and they got me out the door in plenty of time and they did a great job servicing my car. More
by Djones2308
Employees Worked With
Randoplh Nothhorn
