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Village Pointe Toyota
Omaha, NE
2,196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,196 reviews
November 03, 2015
Jose Lopez Village Pointe Toyota - Honest, Fair and Timely! I had a great experience at VIllage Pointe toyata and Jose Lopez was very good to work with. My salesman even took the car to a person to overlook the I had a great experience at VIllage Pointe toyata and Jose Lopez was very good to work with. My salesman even took the car to a person to overlook the car that I requested. SERVICE. I went to shop on Saturday and drove the car home 50 hours later. I would highly recommend Jose! More
by camryleigh
Employees Worked With
Jose Lopez
October 29, 2015
great dealership! Justin treated me right and the whole dealership seams top notch !! No games, no high pressure, no take it or leave it attitude. Very laid back and ea Justin treated me right and the whole dealership seams top notch !! No games, no high pressure, no take it or leave it attitude. Very laid back and easy to work with. More
by zarfab
Employees Worked With
Jutsin D'Angelo
October 29, 2015
Great salesman Throughout the two months that it took my husband and I to decide on a vehicle, Justin stayed in touch, kept us informed on the availability of vehicl Throughout the two months that it took my husband and I to decide on a vehicle, Justin stayed in touch, kept us informed on the availability of vehicles that we were interested in, and made us feel valued - all without pressuring us, annoying us, or making us want to walk away. The rest of the dealership experience was as expected, but Justin as a salesman was a great surprise. More
by MrsSpr0ut
Employees Worked With
Justin D'Angelo
October 27, 2015
Excellent Village Pointe Toyota did an excellent job of helping me getting my new car. Jesse Williamson was my sales rep and he was very helpful with explaining Village Pointe Toyota did an excellent job of helping me getting my new car. Jesse Williamson was my sales rep and he was very helpful with explaining car features and was also pleasant to talk to. Greg Beethe also did a great job explaining the finances to me. More
by jeofaith
Employees Worked With
Jesse Williamson, Greg Beethe
October 24, 2015
Poor Service Experience I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: • Oil and Filter Change • Perform I took my car in for an oil change and inspection. As part of this, the services they were going to perform were: • Oil and Filter Change • Perform 5,000 mile recommended service interval • Service Wash • Multi Point Inspection I left the vehicle with them for 29 hours, which should have given them ample time to complete these tasks. Based on their inspection, I was told that my battery voltage/amperage is low. The battery is one year old, so I had it tested at another location and they found no problems. They said the spark plugs needed to be replaced, Another mechanic said they are in good shape. They said my washer fluid was low, so they topped it off. I filled it to the brim with Rain-x washer fluid the night before, so they could not have added any. They said my cabin air filter was dirty and needed to be changed. The part on Amazon is $5.73 and it is an easy 2 minute fix, since it sits at the back of the glove box. They wanted $57.00 to change it. The engine air cleaner only cost $25.00 and takes longer. The car wash that was promised was not done. Again, they had the car for an entire day and half of the next, how long does a wash take? Since the wash cost nothing, I guess I got what I paid for. I will NOT be returning to Village Pointe Toyota again...EVER! More
by Disappointed
Employees Worked With
Don Blazek
October 23, 2015
Awesome salesman, he was the best super helpful, stayed late Jose was awesome. He worked very hard to find the exact van I wanted. He contacted another dealership to get it. He went over all the bells and whistl Jose was awesome. He worked very hard to find the exact van I wanted. He contacted another dealership to get it. He went over all the bells and whistles on the van. He went out of his way for me. He stayed late and worked hard to get me the best deal. Laura More
by laura
Employees Worked With
Sam
October 18, 2015
Sweet Deal on Camy Hybrid I live in Minneapolis and none of the local dealers had the 2016 Camry Hybrid I wanted. So I poked around the web and found the one I wanted at Villa I live in Minneapolis and none of the local dealers had the 2016 Camry Hybrid I wanted. So I poked around the web and found the one I wanted at Village Pointe Toyota in Omaha. Their Internet Sales Manager shot me a very competitive price so I flew down to Omaha last Friday and bought the car. The people at Village Point were all friendly, polite, and professional. If you're looking for a new Toyota I encourage to you to check out this dealership because they're one of the best in the Midwest! More
by K-Man
Employees Worked With
Don Gutchewsky, Austin, Diamond
October 15, 2015
Awesome Customer Service We just bought a used 2013 Nissan Pathfinder from Justin D'Angelo. I know I am difficult one to work with when it comes to finding a car, and Justin w We just bought a used 2013 Nissan Pathfinder from Justin D'Angelo. I know I am difficult one to work with when it comes to finding a car, and Justin was very helpful and professional. He made sure to be available and was perfect with texting me the information, so I had the deal figured out before we even went into the dealership. I recommend working with Justin on your next car purchase. More
by aglesne
Employees Worked With
Justin D'Angelo
October 13, 2015
That is called the bait and switch...stay away Ordered (thought we did) a Highlander from them, after several months of being told production hasn't started we contacted toyota customer service. W Ordered (thought we did) a Highlander from them, after several months of being told production hasn't started we contacted toyota customer service. We find out they never ordered the car but we stuck with them, and gave them the chance to make it right. Finally, we get told that is it starting production and will arrive in 2 weeks and they 'offer' it to us at a higher price than we originally agreed. Magically, the GM isn't working there and the salesperson we were working with can no longer be contacted (just when we try). Steer clear of Michael Burns (manager), Larry Thomas (customer service (not good service), and Grant Carstens (salesperson) Horrible experience, no ethical standards, heard the same from others. Oh, the dealership looks nice. More
by recce93
Employees Worked With
Michael Burns (manager), Larry Thomas (customer service (not good service), and Grant Carstens
October 12, 2015
ASK FOR JUSTIN D'ANGELO! We love Toyota....We bought our 3rd Toyota In September of the this year! We still own 2009 Camry Highbred and 2012 Camry...so we just leased 2015 Av We love Toyota....We bought our 3rd Toyota In September of the this year! We still own 2009 Camry Highbred and 2012 Camry...so we just leased 2015 Avalon. We absolutely love it! Our salesman Justin D'Angelo is the best....he worked really hard for us and truly got us a great deal! Toyota we will be back! Thank you for your awesome Customer Service! joann and Marco More
by marco123
Employees Worked With
Justin D'Angelo
