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Village Pointe Toyota
Omaha, NE
2,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,179 reviews
December 12, 2022
Our time at the dealership was great. Carlos was very informative, quick on follow-ups, and made us feel at home. I would recommend Carlos to anyone looking at this dealership, he was gre Carlos was very informative, quick on follow-ups, and made us feel at home. I would recommend Carlos to anyone looking at this dealership, he was great! More
by Sarah
Employees Worked With
Carlos Diego
December 06, 2022
The staff went above and beyond to get us into a car after ours was totaled. They kept us updated on the status of delivery and were so very helpful when we went in to pick it up. after ours was totaled. They kept us updated on the status of delivery and were so very helpful when we went in to pick it up. More
by sherrills
Employees Worked With
Marshall, Joel Thirunilathu, Denny Velez
December 01, 2022
Jose and Marshall were awesome. They made the process quick and easy, just like they like it! It was a pleasant experience as their entire staff has such a great sense of humor all They made the process quick and easy, just like they like it! It was a pleasant experience as their entire staff has such a great sense of humor all while being incredibly professional and knowledgeable. The whole process went very smoothly and Martin in financing did a great job getting me out while I was on a time crunch. I highly recommend going here to purchase your next vehicle. Ask for Jose. He won't disappoint! More
by Rayna Holubar
Employees Worked With
Martin Yunes
November 20, 2022
Very disappointed with the “bait & switch “ tactics used by their used vehicle sales department. This is lengthy but worth reading: They have a 2001 Ford F250 with the 7.3 diesel, but it has 270,000 m by their used vehicle sales department. This is lengthy but worth reading: They have a 2001 Ford F250 with the 7.3 diesel, but it has 270,000 miles, for $16,000. Then they said $11,000 and $3000 for a trade in vehicle. Sales then said it’s yours for $9000, with $3000 for your trade. After leaving the dealership, a call back offer of $8000 was made so the Sales Manager had to be consulted. A few minutes later the salesman called back and said they’d accept $11,000 with $2500 for the trade in… $16000 to $11000 to $9000 then back up to $11000, with less $ for the trade in. Granted the 7.3 has a strong following, but at 270,000 the F250 had rust, a patch work semi-undercoating over rust, and mechanical issues normal for a high mileage truck, and it wasn’t an F350. The dealer could have made a sale to good people, gotten great reviews, repeat business and increased sales thru word of mouth. But they didn’t. More
by David A Patzner
Employees Worked With
Sales Manager
November 18, 2022
In August in took my 2009 Camry in for a broken trunk latch. I also requested an oil change. The diagnostic charge for the broken latch was $140, the oil change was $90, and a $23 Shop supply cost (what latch. I also requested an oil change. The diagnostic charge for the broken latch was $140, the oil change was $90, and a $23 Shop supply cost (whatever that is). It was going to be another $557 for parts and labor to repair the trunk latch. I told them to put my car back together, wrote them a check, and took my car to Baxter Toyota to have the latch fixed. I will never go back to Village Point Toyota. More
by Elizabeth
Employees Worked With
Service Department
November 17, 2022
Jose was awesome. Really helpful and the rest of the staff did an excellent job getting me into a Toyota gr86. Really fun to drive. They did an outstanding job and I w Really helpful and the rest of the staff did an excellent job getting me into a Toyota gr86. Really fun to drive. They did an outstanding job and I will be back when its time to get another vehicle More
by Thegreatangus13
Employees Worked With
Jose Rodriguez
November 14, 2022
We had a very pleasant experience buying a car from Carlos at Village Pointe Toyota. He contacted us when we inquired about a car they had on their lot. He was very professional & dressed nice. He answ Carlos at Village Pointe Toyota. He contacted us when we inquired about a car they had on their lot. He was very professional & dressed nice. He answered all of our questions & the test drive went well. The purchase went well in a timely manner, no game playing. The finance expert was very pleasant & we were out of there in a minimal amount of time. Ken More
by thebarsranch
Employees Worked With
Carlos Diego
