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Village Pointe Toyota

Omaha, NE

4.7
2,178 Reviews

18201 Cuming St.

Omaha, NE

68022

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Showing 2,178 reviews

August 19, 2024

Bought a used car and declined $500 paint protection. When I was ready to leave I saw they had charged me for it. When I approached the Fiance manager he just smiled and said the put it on all the cars t More

by boboatbnsf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stacey CArter
Aug 26, 2024 -

Village Pointe Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for the mistake and the way it was handled. This is not the level of service we aim to provide. We would like to address this issue and make things right. Please contact John Foster at 402-983-9652 so he can personally assist you and ensure that your concerns are resolved. We appreciate your feedback.

August 18, 2024

I worked with Zach Jannenga and Martin to lease a 4 Runner and they were very helpful through the entire process. I had many questions that they answered and they worked out different payment amount wh More

by katie.adler81596
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Jannenga, Martin
Aug 20, 2024 -

Village Pointe Toyota responded

We're thrilled to hear about your positive experience with Zach and Martin! We appreciate you choosing Village Pointe Toyota and hope to continue serving you for many years to come!

August 17, 2024

I worked With Zach Jannenga he was very helpful in the process and didn’t put pressure on me to buy. Wanted to make sure I found the right vehicle and I feel like more salesman need to be like that. More

by MChunka
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zach Jannenga
Aug 20, 2024 -

Village Pointe Toyota responded

We're thrilled to hear about your positive experience with Zach Jannenga! We appreciate you recognizing his hard work. Thank you for choosing Village Pointe Toyota!

August 15, 2024

Sam was the man. He was knowledgeable, personable, extremely helpful. I would recommend going here to anyone in need of a new vehicle. More

by trevordaub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
Aug 20, 2024 -

Village Pointe Toyota responded

We're thrilled to hear that Sam made your car buying experience exceptional! We're so glad you chose Village Pointe Toyota and hope to see you again soon!

August 11, 2024

I was impressed by the fact that we were met right away at the door by Calvin. Listened to us very clearly and he was very knowledgeable and nice! I would recommend Village Pointe to everyone and ask for C More

by Karen S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Kangleon, Alec, Brian, Bryce
Aug 16, 2024 -

Village Pointe Toyota responded

We're thrilled to hear that Calvin made such a great first impression! It's wonderful to know that he listened attentively and provided you with the information you needed. We're proud to have team members like Calvin who go above and beyond to create a positive customer experience. Thank you for choosing Village Pointe Toyota!

August 09, 2024

Bought a 2024 4-Runner at this dealership this afternoon. Had a wonderful time dealing with ZACH JANNENGA, MARTIN and the finance Guru BRIAN SHARP. This is a professional team that has your back from the mom More

by Joey B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZACH JANNENGA
Aug 16, 2024 -

Village Pointe Toyota responded

We're thrilled to hear that your experience at Village Pointe Toyota was exceptional. We're so glad you're loving your new 4Runner and can't wait to welcome you back for your next vehicle. Thank you for choosing Village Pointe Toyota!

August 08, 2024

My sales agent was Zach Jeninga. Super awesome guy and very helpful. The whole staff was very helpful. They were willing to work with me when I realized after I signed all the contra More

by Scott Toone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Jeninga
August 08, 2024

The team at Village Point did a phenomenal job on my truck deal. Calvin was on point and Marshall took me serious when I said buying a vehicle was my least favorite thing to do. They made the deal I re More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin and Marshal
August 05, 2024

Village Pointe Toyota was a very nice experience. This was the best car buying experience I’ve ever had. The process was quick and smooth and no one was pushy. I will be going back. More

by mcmullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
August 02, 2024

I really appreciate the excellent work Calvin, Marshall and George did in getting me the vehicle I wanted, when I wanted it and what I wanted to spend. The process was simple and quick. I would highly reco More

by jenniferseggers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin, Marshall, George
Aug 08, 2024 -

Village Pointe Toyota responded

Hi Jennifer, Thank you so much for your wonderful review! We're thrilled to hear that Calvin, Marshall, and George provided you with such a smooth and satisfying experience. We appreciate your recommendation and look forward to serving you again in the future!