
Village Pointe Toyota
Omaha, NE
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Village Pointe Toyota We were pleased very pleased with our experience with Brandon in the Service Department - our previous car was evaluated prior to our purchasing a new We were pleased very pleased with our experience with Brandon in the Service Department - our previous car was evaluated prior to our purchasing a new car from Rusty Russell at Village Pointe Toyota. Rusty made certain we got the features we wanted and that we knew just how to use them. More
Continued honesty and great customer service I just purchased my second Toyota RAV4 from Village Pointe Toyota. In 2013, I had the privilege of working with Jose Lopez, and he was very friendly a I just purchased my second Toyota RAV4 from Village Pointe Toyota. In 2013, I had the privilege of working with Jose Lopez, and he was very friendly and offered outstanding customer service. He even followed up with me about a year after I purchased my car just to see how I was doing! Now in 2017, I would have returned to work with him again, but unfortunately could not remember his name. However, Jim Paulsen made the transition seamless with continued customer service and incredible patience! He did a remarkable job in assisting me to find the perfect replacement of my new RAV4 by working diligently, but not at all pushy. Trusting Toyota is one thing, but the reliability that I could return with such a welcome continuity speaks volumes. Needless to say, I would highly recommend this dealership! Pricing is always a difficult feat and is usually a frustrating process, but both Jim and Jose went above and beyond in helping me get the vehicle I wanted at a price I could afford. Matt Braun in the finance department was also very compassionate and facilitating to making the final processes be completed thoroughly, but timely. Just an overall great team to work with!! More
Great Buying Experience! I went into Village Pointe Toyota after doing a lot of research on the car I wanted to buy - a 2016 Toyota Prius. The dealership gave me a great onlin I went into Village Pointe Toyota after doing a lot of research on the car I wanted to buy - a 2016 Toyota Prius. The dealership gave me a great online price for the care, Terry Weis was great to work with and didn't "overdo" it as a salesman, and Jake worked with Terry to get me a great price in the negotiating stages. They actively work to earn your business -- this is the second car I have purchased on my own, and it was leaps and bounds better than my prior experience at a different dealership. I would highly recommend the team at Village Pointe Toyota! More
Best saleman ever Get sale force at the facility , I have bought over 50 + cars for my business and Jose Lopez is a top gun for getting the price you want and walking d Get sale force at the facility , I have bought over 50 + cars for my business and Jose Lopez is a top gun for getting the price you want and walking down the vehicle and explaining top to bottom the perks. More
Bob & Rob are great! We purchased our first Prius from this dealership and got a good deal last year. This year our car was totaled in an accident so we went back. Bob & R We purchased our first Prius from this dealership and got a good deal last year. This year our car was totaled in an accident so we went back. Bob & Rob made sure that we got a good deal on a new Prius with a payment that was close to our previous payment! More
Standard service for Rav4 I received standard service for Toyota Rav4 on Thursday, January 5, 2017. I was a little late for my appointment but still received prompt service. I received standard service for Toyota Rav4 on Thursday, January 5, 2017. I was a little late for my appointment but still received prompt service. More
Excellent service Jim Paulson was a pleasure to work with. He listened to what i wanted, was very patient, did not pressure me into anything i did not want. I would a Jim Paulson was a pleasure to work with. He listened to what i wanted, was very patient, did not pressure me into anything i did not want. I would absolutely recommend Jim to anyone who is looking for a new or used vehicle. More
Best New car buying experience! As a senior citizen I have purchased many cars. This was by far the best buying experience I have ever had. I live a more than 200 miles away so all As a senior citizen I have purchased many cars. This was by far the best buying experience I have ever had. I live a more than 200 miles away so all the negotiations were done over the phone. Rusty Russell listened to me and help me find the right car with all the features I wanted and at a great price. After we agreed on a price, Rusty worked to get the car prepped and ready for me to pick up that day. By the time I arrived at the dealership the car was undercoated and ready to go. Rusty greeted me at the door and made me feel like I was more than just a customer. After showing me my new Camry, Rusty introduced me to Michael Milan, the finance manager, with whom I had spoken on the phone. Michael had all of the paper work ready for me and I was able to get back on the road home in less than 2 hours. If you want a great buying experience and to be treated with respect and honesty, then Rusty Russell and Michael Milan are the people I would contact. More
EXCELLENT WORK Happy to do business with you, it is my third car in a year with you and I'll be back soon because I am happy with their work. Happy to do business with you, it is my third car in a year with you and I'll be back soon because I am happy with their work. More
Great experience Hassle free, fast close. Meet and exceeded all my expectations! Jose made this the easiest car deal I have ever made! No pressure dealing at its fines Hassle free, fast close. Meet and exceeded all my expectations! Jose made this the easiest car deal I have ever made! No pressure dealing at its finest! More