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Village Pointe Toyota
Omaha, NE
2,196 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,196 reviews
March 17, 2018
Great Experience!!!! Anthony Collins did an amazing job and was very considerate of our time and made things run smoothly. He is someone I will define recommend to people Anthony Collins did an amazing job and was very considerate of our time and made things run smoothly. He is someone I will define recommend to people looking for a vehicle. Thank you again Anthony! More
by Alinee1208
Employees Worked With
Anthony Collins
March 17, 2018
Anthony Collins !! He is a great guy who will help you find the best car!!!!!!!!! He is always trying to help even if he off work or not He is a great guy who will help you find the best car!!!!!!!!! He is always trying to help even if he off work or not More
by Ron Nguyen
Employees Worked With
Anthony Collins
March 17, 2018
ONLY ❤❤❤❤❤, NO 💩 This place and these people are great! If you are looking for a dealership that respects you, doesn't pressure you or play games, and will take the ti This place and these people are great! If you are looking for a dealership that respects you, doesn't pressure you or play games, and will take the time to happily answer all the crazy questions you might have...look no further! I was treated like a VIP through the entire process. Everyone I dealt with went above and beyond to get me in my new Prius ASAP, even after there was a mistake on my end. I got there late, and they stayed well past closing to make sure I had everything I needed. Justin D'Angelo and Jacob Hernandez were my sales guys, and Jordan Bleibaum handled my paperwork. Sharrieff McIntosh (😘) answered the phone the night before I came in to finalize and whoa, he spoke with me for 30 minutes or more, answering the zillion questions I had. EVERY single one of these gentlemen provided outstanding customer service and are so personable, professional, funny and kind. Everything was ready to go before I got there, and the process was fast and painless. I had so much fun! Even the people I didnt directly deal with, like Braxton, were so enjoyable to talk to. More
by natalieamitchell
Employees Worked With
Jacob Hernandez, Internet Experience, Justin D'Angelo, Jordan Bleibaum, Sharrieff McIntosh
March 17, 2018
very good Very helpful, very professional, very personable. Commend Justin for keeping in contact with us and following up as we requested. I would most certa Very helpful, very professional, very personable. Commend Justin for keeping in contact with us and following up as we requested. I would most certainly do business with him again and would recommend him to others. All the individuals involved were thorough and helpful. More
by ranslemshirley02120925
Employees Worked With
Justin D'Angelo, Coreen Jones
March 17, 2018
But a new car I have been going to this car dealer for over 12 years. Great service, very friendly staff. When Tony come to me when I am starring the new RAV, he de I have been going to this car dealer for over 12 years. Great service, very friendly staff. When Tony come to me when I am starring the new RAV, he definitely asked the right question and help me make the purchase More
by Bluesky
Employees Worked With
Tony Monette
March 17, 2018
Provided with Incorrect Parts - Horrible Service I ordered one wheel stud and two PCV valves for my truck. They provided me with four wheel studs and only one PCV valve... I was explicit and redunda I ordered one wheel stud and two PCV valves for my truck. They provided me with four wheel studs and only one PCV valve... I was explicit and redundant over the phone when ordering the one stud and the two valves. Incidentally, I was slightly disappointed when I drove thirty minutes to find that they had failed to provide me the correct parts and had wasted my time. Adding to the inconvience, it will now take another 72 hours for the second valve to arrive at another Toyota dealership as I no longer trust their ability to provide me with parts. While this is an honest and easy mistake, it still points to a basic and unfortunate incompetence on their part. For this problem, I would not have taken the time to write this review. However, a following incident with their service department was so unpleasant and unprofessional, I felt obliged. Approaching one of their employees, I asked politely, “Sir, are you one of the techs working today?” He said, “No, I’m a service manager here.” I responded and said, “I was hoping that I might ask one of your techs a more intimate question regarding the EFI on the 3.4 V6 engine.” He scoffed audibly, rolled his eyes, and said, “We don’t send our techs out here to just ‘chit-chat’ with anybody.” I turned around, said, “What a ____-ing ___,” and walked away. While I understand that it’s hard being busy in a shop, and that your employee’s time is valuable, the least an organization can do is express some interest and concern in their customer’s happiness. There are a multitude of better ways he could have said that his techs are too busy today. Instead, he took the low route and choose to be rude. I can only make the assumption that I was treated this way because I myself am young and I walked in wearing my shop clothes. Clothes covered in grease and torn from doing the exact same type of work they do. It leads me to believe, that he assumed that I was not only uneducated but also poor, and therefore, I was not worth his best effort. All in all, these guys will never receive my money again. And for them, that’s a shame, because I spend a considerable amount of money on my vintage Toyota trucks every year. If you actually care about your Toyota, I suggest you go somewhere else... More
by RolfHanning
Employees Worked With
Justin, Internet Experience
March 16, 2018
2018 Tacoma TRD PRO Justin D’Angelo and his associates involved were very knowledgeable, courteous, and professional throughout the whole process. Justin was very patie Justin D’Angelo and his associates involved were very knowledgeable, courteous, and professional throughout the whole process. Justin was very patient with me and always willing and able to answer my questions. Thanks guys.... loving my PRO. More
by Taco Pro
Employees Worked With
Justin D'Angelo, Sharrieff McIntosh
March 15, 2018
Best car buying experience ever! We recently purchased a Highlander Hybrid from Village Point. We researched our purchase for months and reached out to many dealers (including one on We recently purchased a Highlander Hybrid from Village Point. We researched our purchase for months and reached out to many dealers (including one only 1/2 mile from our house) before deciding to travel to purchase our car in Omaha. Village Point was clearly the forerunner after reaching out to them online. They offered a no haggle price, actually lower than we expected to receive. They were very responsive to our email and online inquiries. This was extremely important to us because we live about 2 hours away. Most of the dealers insisted we come in to obtain a price and would not offer trade in values via email. Village Point did both, we left the same day to sign for our new car. The entire experience was the most pleasant car buying experience we have had and are already recommending friends travel to Village Point for their new car. More
by Andrea Lones
Employees Worked With
Justin D'Angelo, Internet Experience, Mike Costello
March 15, 2018
Lease Great place, Very nice Salesman - Anthony Agosta. I would highly recommend him to my friends. He was nice and explained everything very well. I' m Great place, Very nice Salesman - Anthony Agosta. I would highly recommend him to my friends. He was nice and explained everything very well. I' m glad we got our car from this dealership Carol Bills More
by Carol
Employees Worked With
Anthony Agosta
March 14, 2018
Very good experience Braxtor and Trevor so helpful in finding the best deal Trevor has a very good knowledge of the product .The way he dealt with us was very apprecia Braxtor and Trevor so helpful in finding the best deal Trevor has a very good knowledge of the product .The way he dealt with us was very appreciable Sam Bellanti is the man because of whom i choose vp toyota . He is the best person to approach if there is any financial issue related to toyota . He is the reason for my loan approval More
by KC
Employees Worked With
Trevor Johnson, Sam Bellanti, Braxton Christensen
