
Village Pointe Toyota
Omaha, NE
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No pressure, great service! My wife and I had spent the entire day looking for a Camry, beginning in Lincoln and ending up in Omaha. The last dealership we visited was in La Vist My wife and I had spent the entire day looking for a Camry, beginning in Lincoln and ending up in Omaha. The last dealership we visited was in La Vista and our experience there was absolutely terrible. We almost gave up, but decided to try and get to Village Pointe before they closed. I'm glad we did. We arrived just at closing time and Jose Lopez was there to greet us. He was so gracious and accommodating. There was absolutely no pressure for anything and he went to bat for us to get our offer. Instead, of coming back with a "no" he had something to offer that was reasonable and fair. After we finished with the financing, Jose was still hanging around so he could see us off. Jose demonstrated the kind of customer service that makes shopping for a car absolutely enjoyable. We would HIGHLY recommend Village Pointe, AND Jose Lopez! More
Very easy car buying experience. I came in looking for a Camry, and received great, friendly service. I didn't feel pressured to buy at any point and Tony was very helpful and profess I came in looking for a Camry, and received great, friendly service. I didn't feel pressured to buy at any point and Tony was very helpful and professional. My fiance and I ended up getting a very nice 2015 Camry and walked away very happy with our purchase. The car runs great and is very clean. More
Responsive, No pressure sales Julia contacted me from an True Car search and connected us with Rusty. We were in the dealership with little time on a Saturday afternoon and Rusty m Julia contacted me from an True Car search and connected us with Rusty. We were in the dealership with little time on a Saturday afternoon and Rusty made sure he got us with someone available, Chris. Chris took time to show us the vehicle and test drive. Then we walked in unplanned almost at closing time one evening to see how our kids fit in the Highlander. Chris had been off for HOURS but stayed to help us. The next night Chris again stayed HOURS after he was off again to help us through the buying process. This lead us to a Highlander we Love! Thank you CHRIS, Rusty, and Julia. More
Great Salesman, Great Dealership We absolutely love Village Pointe Toyota. We recently experienced a house fire that resulted in the total loss of a Toyota purchased in 2016. The We absolutely love Village Pointe Toyota. We recently experienced a house fire that resulted in the total loss of a Toyota purchased in 2016. The dealership called and offered to lets us drive a car to get through the hectic couple of weeks after the fire. I understand that they would have loved to sell us a replacement vehicle but at that time we just needed a second vehicle and they did that; no strings attached. Did we eventually buy the vehicle they loaned us; yes! When we did they gave us a great deal with no pressure and great service. More
Friendly and caring for customers Tony was courteous and friendly when working with us. He had the car ready for us on time, and when he didn’t know the answer to a question we asked, Tony was courteous and friendly when working with us. He had the car ready for us on time, and when he didn’t know the answer to a question we asked, he found it out for us. He talked to us and the multiple days that we were at the dealership, he asked us how our day was going. More
Awesome, helpful, kind Everything was explained very thuroughly, and rusty, Anthony, and Julia were all really kind! They made sure that I was satisfied with everything and Everything was explained very thuroughly, and rusty, Anthony, and Julia were all really kind! They made sure that I was satisfied with everything and were very willing to help in any way I needed! More
Great service Our salesman Justin was great to work with. We’ve never leased before and it was a smooth process from start to finish. We would definitely make the t Our salesman Justin was great to work with. We’ve never leased before and it was a smooth process from start to finish. We would definitely make the trip back to Village Pointe and do business there again. More
Great experience!!! This was my first experience with purchasing a car through this dealership and this will be the only one I come to from now on. I wasn't sure what I This was my first experience with purchasing a car through this dealership and this will be the only one I come to from now on. I wasn't sure what I was really looking for but I knew what price range I wanted. The commitment of the staff to accommodate my car shopping needs was phenomenal. I felt listened to and was directed to what I was exactly looking for. I test drove one vehicle after they matched my needs, and then I purchased. This was such a stress free car buying experience and I am very pleased with my purchase and the service that was provided. My salesperson, Christopher Russell, was very knowledgeable, pleasant, and easy to work with. Thank you for making this experience so calming and pleasurable More
Buying my Leese Toyota I meet with Mr Justin the leese purchase manage on June 20 2018 and he was very helpful and explain to me my options to purchasing my leased Totota Ca I meet with Mr Justin the leese purchase manage on June 20 2018 and he was very helpful and explain to me my options to purchasing my leased Totota Camory. However when I got to meet the person who was explaining my extended warranty options I found that I was being very much pressured to purchase beyond my budget and felt very uncomfortable and was glad when that was over! More
Amazing , stress free and fun :) He took the information and our desires to heart and made it happen. Great Job Russ for making my daughter's dream come true today ??? He took the information and our desires to heart and made it happen. Great Job Russ for making my daughter's dream come true today ??? More