
Village Pointe Toyota
Omaha, NE
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Excellent customer service, no hassle. When we walked into the dealership we were instantly greeted. We informed them what car we were looking to drive. In an instant we were motoring on.. When we walked into the dealership we were instantly greeted. We informed them what car we were looking to drive. In an instant we were motoring on... We appreciated the honesty, little back and forth haggling. Thank you PJ Smith and Larry Thomas and the rest of the staff! More
Sharrieff made my day He was quick, funny and so easy to work with. He helped me understand the actual needs I had for my car. It was truly a personalized experience. He was quick, funny and so easy to work with. He helped me understand the actual needs I had for my car. It was truly a personalized experience. More
Nice buying experience Ask for Justin when you visit village pointe toyota and he will give you an exceptional car buying experience. i have dealt with Justin during my last Ask for Justin when you visit village pointe toyota and he will give you an exceptional car buying experience. i have dealt with Justin during my last two lease experience. More
Justin was a great dealer salesman Justin was a great salesman he was very helpful and it took took about three weeks to find the car I wanted finally he found the one I wanted and then Justin was a great salesman he was very helpful and it took took about three weeks to find the car I wanted finally he found the one I wanted and then give me a very good deal! I could not of asked for more than that! More
Recent Toyota 4Runner Purchase Sicilia was a fantastic salesperson. She was very willing to negotiate deals fairly and extremely thorough at giving background detail on my 4Runner. Sicilia was a fantastic salesperson. She was very willing to negotiate deals fairly and extremely thorough at giving background detail on my 4Runner. I would recommend her. More
Put Me at Ease, Made the Process Simple I'm 21 and financing my first newer car. Therefore, I was incredibly nervous and wary about the whole process, keeping an eye out for any tricks that I'm 21 and financing my first newer car. Therefore, I was incredibly nervous and wary about the whole process, keeping an eye out for any tricks that dealerships supposedly use to swindle you. With Martin, I was almost immediately put at ease. His relaxed yet professional mannerisms made me feel like I had nothing to worry about. He explained everything so it was easy to understand and transparent. I would strongly recommend Martin as a salesperson. And as for Sam, our financial expert, he went above and beyond working for me, trying to get the best loan agreement possible. I believe I can honestly say that I couldn't have asked for a better experience. There were no tricks, no pressure, anything. More
Terrible service I took my car in on Monday because the check engine light came on. The engine code is so mysterious, no one can figure out what's wrong with the vehic I took my car in on Monday because the check engine light came on. The engine code is so mysterious, no one can figure out what's wrong with the vehicle. They thought it could be bad fuel. They drained my full tank of fuel to find it had excess moisture, but they explained that it is common for that to happen because it is corn based fuel. Told me they had been in contact with Toyota to troubleshoot and Toyota could only offer suggestions of how to proceed as they don't know what the code means either. Next step - de-carb, which is not covered under any warranty. That didn't fix the code either. Then Toyota told them to replace the fuel injectors, but the warranty company that does extended warranties, won't cover the repair because it is only guess work. Now, 4 days later, I still have a car that's not fixed. I'm on the hook for the diagnostic and the de-carb at least, and they won't replace the full tank of fuel they drained. More
Easy experience would recommend when looking for a new car. Helpful staff that made the whole process very easy. Would recommend them to anyone looking for a new car. Prompt responses via email helped streamlin Helpful staff that made the whole process very easy. Would recommend them to anyone looking for a new car. Prompt responses via email helped streamline the process. More
Toyota Anthony and Jake took great care of my wife and I, we went in to look at a few used trucks and they made the process simple amd easy for us. They went Anthony and Jake took great care of my wife and I, we went in to look at a few used trucks and they made the process simple amd easy for us. They went above and beyond to make sure we got exactly what we wanted and where looking for. We would absolutely recommended purchasing from them again and will be for all future purchases. More
Looking for used car Was easy to work with everyone was more then help full and not pushy. Had more then enough option to choose from very willing to work with you on tryi Was easy to work with everyone was more then help full and not pushy. Had more then enough option to choose from very willing to work with you on trying any one you would like to try More