Village Pointe Toyota
Omaha, NE
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Brooklyn was great to work with. We had a major issue with our 2013 Prius two days after purchase. It had an after market catalytic converter installed and was not functioning prop We had a major issue with our 2013 Prius two days after purchase. It had an after market catalytic converter installed and was not functioning properly. I emailed Brooklyn and Terry, the general manager called me within a day and we scheduled an appointment to look at the car. Barry, the service manager, gave me the good news that they would fix it. They ordered the part and three weeks later I took the Prius in and they fixed it for free. Couldn’t have asked for better service. Thank you. More
I really enjoyed working with this dealership. Everyone worked hard to help get me into the car I wanted. I would definitely work with them again Everyone worked hard to help get me into the car I wanted. I would definitely work with them again More
The overall experience at Village Point Toyota was remarkable, and it was largely due to your professionalism and commitment to excellence. Please extend my appreciation to the entire team at Village remarkable, and it was largely due to your professionalism and commitment to excellence. Please extend my appreciation to the entire team at Village Point Toyota for their contribution to the exceptional service I received. More
My sales person Carlos and his manager Marshall were provided customer service that was above any beyond my expectations. My husband and I were very unsure about what we wanted. As soon as we arrived on provided customer service that was above any beyond my expectations. My husband and I were very unsure about what we wanted. As soon as we arrived on the lot, Carlos approached us and provided a warm greeting and proactive role in helping us figure out what our options were and identifying what was important to us. Marshall made it very clear that he was there to work with us and to do whatever he could to find a deal that worked for us. Martin handled our finance paperwork. He also did an excellent job at efficiently going over all our additional service options and was very cognizant of what we wanted and what we could afford. The whole team felt very family oriented and the interactions felt like a collaboration vs a win lose mentality. We also got to speak with Gavin another sales associate who made us feel extremely comfortable and welcomed. This was truly the best car buying experience I’ve ever had and I would definitely recommend and go back to village pointe Toyota for future purchases. More
Excellent staff, helpful and knowledgeable. Thanks Village Pointe Toyota and Brooklyn Atwood (our sales associate) for making my son’s day! Thank you! We really appreciate it :) Thanks Village Pointe Toyota and Brooklyn Atwood (our sales associate) for making my son’s day! Thank you! We really appreciate it :) More
Outstanding service from Village Pointe Toyota in Omaha. We had asked Rusty about new cars, starting with a Rav 4 and finally ending on a Highlander. He kept us informed of when a new car fitting our requ We had asked Rusty about new cars, starting with a Rav 4 and finally ending on a Highlander. He kept us informed of when a new car fitting our requirements would be inbound, and worked with us to put it into our hands. Then gave us a comprehensive tutorial on all of its features. More
Very patiant and helpful. Tried very hard to insure that I was happy. This is my 2nd truck bought at Village Pointe in 2 yrs. The dealer managers were also very helpful. Tried very hard to insure that I was happy. This is my 2nd truck bought at Village Pointe in 2 yrs. The dealer managers were also very helpful. More