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Village Pointe Toyota

Omaha, NE

4.7
2,181 Reviews

18201 Cuming St.

Omaha, NE

68022

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Showing 2,181 reviews

January 02, 2025

Zach the best salesman very efficient, effective and helpful. This dealership is one of the best in Omaha for me. They have pretty good prices in the cars. I will definitely recommend to everyone this p More

by Hannacrh07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
December 24, 2024

Salesman was very helpful and flirtatious with his words. Made me feel like I was the only customer he would sell to forever. He was very romantic and sweet when it came to going over the material of the veh More

by Silko245
Recommend Dealer
Yes
Employees Worked With
Jose, Jose Castaneda
Dec 26, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience! We are delighted to hear that our team made you feel special and provided such personalized service. It’s wonderful to know that their approach and passion for our vehicles resonated with you and your husband. Building lasting relationships with our customers is important to us, and we’re thrilled that you plan to return to them for your future purchases. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

November 21, 2024

Jose was very helpful and kept me informed throughout the purchasing process and while waiting for the vehicle to arrive at the dealership. He did a very good job of orienting me to all of the features of my More

by jsm7171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
Nov 22, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Jose kept you informed throughout the entire purchasing process and ensured you were comfortable with all the features of your new vehicle. It’s great to know that his support made your experience smooth and enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

October 17, 2024

Great work Jose. Thx for helping me with my 2024 Highlander. You r professional and very helpful. Your manager Marshall is super friendly as well. All in all this wa More

by Faisalali123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda, Marshal Habrich
Oct 18, 2024 -

Village Pointe Toyota responded

Thank you for your fantastic feedback! We're so glad to hear that Jose provided you with great service while helping you with your Highlander. It’s wonderful to know that he and Marshall contributed to your positive experience. We strive to create a welcoming and professional environment, and your kind words affirm our efforts. If you need anything else or have questions in the future, please don’t hesitate to reach out. Enjoy your new Highlander!

October 15, 2024

The only time I have "EVER" purchased a car from a dealership.... I'm 55 BTW. The only reason I went in, was to drive a make and model of car I was shopping for. Brett Ramey was our rep. low to no p More

by clintbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian and Joel, Brett Ramey
Oct 17, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit was a positive one, especially as it was your first time purchasing a car from a dealership. It’s wonderful to know that Brett provided you with low-pressure assistance, and that Joel and Julian also made the process smooth and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new vehicle!

October 11, 2024

Awesome, low key dealer—great customer service without the pressure! We worked with Jose, but everyone is very helpful. More

by jilljboston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George in xxI, Jose Castaneda
Oct 14, 2024 -

Village Pointe Toyota responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with us, especially with Jose. Our team strives to provide a relaxed and pressure-free environment for our customers. We look forward to assisting you again in the future!

October 07, 2024

Not recommended, very unorganized and unknowledgeable in all areas and horrible communication. Employee turnaround is amazing, doubt there's an employee left from when I purchased truck new 2 years ago, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Carter
Oct 14, 2024 -

Village Pointe Toyota responded

Thank you for sharing your feedback with us. We're sorry to hear about your experience and understand your frustrations. We take your concerns seriously and would like to address them directly. Please reach out to John Foster at 402-983-9652, and he will assist you in resolving these issues. Your satisfaction is important to us, and we appreciate the opportunity to improve.

September 28, 2024

Thank you for the great deal it is awesome. Zach is very accomodating and professional. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Johnson, Kahli McLendon
Sep 30, 2024 -

Village Pointe Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Zach provided you with excellent service. If you need anything else or have further questions, feel free to reach out. Enjoy your awesome deal!

September 19, 2024

Great dealership and they gave me no pressure on the deal. Definitely recommend reaching out to them More

by Michellefrontier
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
September 18, 2024

The Dealership gave me no Pressure and the Sales team was very knowledgeable about the Vehicle. They gave me all my options and helped answer all my questions. I would recommend Martin and Zach to anyone. If More

by walkerranger245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin and Zach
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