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Village Pointe Toyota

Omaha, NE

Overview
Reviews
Vehicles
4.7
2,179 Reviews
Call Dealership (402) 206-2295
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18201 Cuming St.

Omaha, NE

68022

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Showing 2,179 reviews

November 21, 2024

Jose was very helpful and kept me informed throughout the purchasing process and while waiting for the vehicle to arrive at the dealership. He did a very good job of orienting me to all of the features of my More

by jsm7171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
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Nov 22, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Jose kept you informed throughout the entire purchasing process and ensured you were comfortable with all the features of your new vehicle. It’s great to know that his support made your experience smooth and enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

October 17, 2024

Great work Jose. Thx for helping me with my 2024 Highlander. You r professional and very helpful. Your manager Marshall is super friendly as well. All in all this wa More

by Faisalali123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda, Marshal Habrich
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Oct 18, 2024 -

Village Pointe Toyota responded

Thank you for your fantastic feedback! We're so glad to hear that Jose provided you with great service while helping you with your Highlander. It’s wonderful to know that he and Marshall contributed to your positive experience. We strive to create a welcoming and professional environment, and your kind words affirm our efforts. If you need anything else or have questions in the future, please don’t hesitate to reach out. Enjoy your new Highlander!

October 15, 2024

The only time I have "EVER" purchased a car from a dealership.... I'm 55 BTW. The only reason I went in, was to drive a make and model of car I was shopping for. Brett Ramey was our rep. low to no p More

by clintbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian and Joel, Brett Ramey
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Oct 17, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience with us! We're thrilled to hear that your visit was a positive one, especially as it was your first time purchasing a car from a dealership. It’s wonderful to know that Brett provided you with low-pressure assistance, and that Joel and Julian also made the process smooth and enjoyable. We truly appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new vehicle!

October 11, 2024

Awesome, low key dealer—great customer service without the pressure! We worked with Jose, but everyone is very helpful. More

by jilljboston
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George in xxI, Jose Castaneda
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Oct 14, 2024 -

Village Pointe Toyota responded

Thank you for your wonderful review! We’re thrilled to hear you had a great experience with us, especially with Jose. Our team strives to provide a relaxed and pressure-free environment for our customers. We look forward to assisting you again in the future!

October 07, 2024

Not recommended, very unorganized and unknowledgeable in all areas and horrible communication. Employee turnaround is amazing, doubt there's an employee left from when I purchased truck new 2 years ago, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Carter
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Oct 14, 2024 -

Village Pointe Toyota responded

Thank you for sharing your feedback with us. We're sorry to hear about your experience and understand your frustrations. We take your concerns seriously and would like to address them directly. Please reach out to John Foster at 402-983-9652, and he will assist you in resolving these issues. Your satisfaction is important to us, and we appreciate the opportunity to improve.

September 28, 2024

Thank you for the great deal it is awesome. Zach is very accomodating and professional. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Johnson, Kahli McLendon
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Sep 30, 2024 -

Village Pointe Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and that Zach provided you with excellent service. If you need anything else or have further questions, feel free to reach out. Enjoy your awesome deal!

September 19, 2024

Great dealership and they gave me no pressure on the deal. Definitely recommend reaching out to them More

by Michellefrontier
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
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September 18, 2024

The Dealership gave me no Pressure and the Sales team was very knowledgeable about the Vehicle. They gave me all my options and helped answer all my questions. I would recommend Martin and Zach to anyone. If More

by walkerranger245
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin and Zach
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September 16, 2024

The staff was very friendly and I did not feel pressured to buy. They gave me a good price for my trade. I’d go back again. This is my first Toyota vehicle. More

by gene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
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Sep 17, 2024 -

Village Pointe Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our friendly staff and that you felt comfortable throughout the process. We’re also glad you were pleased with the price for your trade. Welcome to the Toyota family, and we look forward to assisting you again in the future! If you need anything else or have any questions, please don’t hesitate to reach out.

September 13, 2024

Friendly staff, great car selection, no pressure, and smooth buying process. Highly recommend this dealership! More

by domwatts808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 17, 2024 -

Village Pointe Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our staff and enjoyed our car selection. It’s great to know that you appreciated the no-pressure environment and smooth buying process. Your recommendation means a lot to us. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your new car!

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