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Village Pointe Toyota

Omaha, NE

Overview
Reviews
Vehicles
4.7
2,187 Reviews
Call Dealership (402) 206-2295
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18201 Cuming St.

Omaha, NE

68022

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Showing 2,187 reviews

January 31, 2025

Salesman Josue was great. His director Marshall M was to have things all ready when we arrived @ 11. Nothing was ready. Took us aver 3 hours at the dealership. Good thing we More

by Al & Linda
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Ramos, Marshall M,
Report | Print
January 28, 2025

Almost completely hassle free. Overall the purchasing process was not unpleasant. All staff were friendly. More

by shaunmcmahon
Recommend Dealer
Yes
Employees Worked With
Jon Foster, Cesar Alcantara
Report | Print
Jan 29, 2025 -

Village Pointe Toyota responded

Thank you for sharing your experience! We're pleased to hear that your purchasing process was smooth and largely hassle-free. Our goal is to make every interaction comfortable and enjoyable, and we're glad our friendly staff helped create a positive atmosphere. While we always aim for completely hassle-free experiences, we appreciate your balanced feedback and are happy that you found the process not unpleasant. We look forward to continuing to improve our service and hope to exceed your expectations in future interactions.

January 24, 2025

Jose Castaneda was wonderful from the first day we are inquiring until the day we get the car he was there More

by ruvierajimenez29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George, Jose Castaneda
Report | Print
Jan 24, 2025 -

Village Pointe Toyota responded

Thank you for sharing your experience! We're so glad to hear that Jose provided excellent service from start to finish. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!

January 15, 2025

Village Pointe Toyota is awesome with a wide range of vehicles to choose from. The staff, especially Zach was very knowledgeable about the Tundra that I purchased. Zach walked me through setting up my ph More

by Jhuelskamp1701
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
Report | Print
Jan 17, 2025 -

Village Pointe Toyota responded

Thank you for the wonderful review! We’re thrilled to hear that you had such a positive experience. It’s fantastic to know that Zach provided you with knowledgeable assistance and walked you through all the features of your new Tundra, including setting up your phone and remote start. We’re also grateful for your kind words about our General Manager, Terry, and the professionalism of our entire sales staff. Your recommendation means a lot to us, and we appreciate your trust in us for your vehicle needs. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new Toyota!

January 06, 2025

Zach, Cesar, and Joel were awesome in accommodating my search for a truck. Quick and painless process. More

by davidatk85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Cesar Alcantara, Zachary Jannenga, Creighton Atkins
Report | Print
Jan 09, 2025 -

Village Pointe Toyota responded

Thank you for your fantastic review! We're delighted to hear that Zach, Cesar, and Joel were able to accommodate your search for a truck and that the process was quick and painless. Our team is dedicated to providing a seamless experience, and we appreciate your recognition of their efforts. Enjoy your new truck, and we look forward to serving you again in the future!

January 04, 2025

Zach was a great salesman. He listened and answered anybquestions I had. I really appreciate his professionalism. More

by Eli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
Report | Print
Jan 09, 2025 -

Village Pointe Toyota responded

Thank you for your kind words! We're thrilled to hear that Zach provided you with excellent service. It’s great to know that he listened to your needs and answered all your questions with professionalism. We’ll be sure to pass along your appreciation to him. If there's anything else we can do for you, please don’t hesitate to reach out. We hope you enjoy your new purchase!

January 02, 2025

Zach the best salesman very efficient, effective and helpful. This dealership is one of the best in Omaha for me. They have pretty good prices in the cars. I will definitely recommend to everyone this p More

by Hannacrh07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Jannenga
Report | Print
Jan 07, 2025 -

Village Pointe Toyota responded

Thank you for your fantastic review! We’re delighted to hear that Zach provided you with efficient, effective, and helpful service. It’s great to know that you consider our dealership one of the best in Omaha and that you found our prices to be competitive. We truly appreciate your recommendation and support. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again soon!

December 24, 2024

Salesman was very helpful and flirtatious with his words. Made me feel like I was the only customer he would sell to forever. He was very romantic and sweet when it came to going over the material of the veh More

by Silko245
Recommend Dealer
Yes
Employees Worked With
Jose, Jose Castaneda
Report | Print
Dec 26, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience! We are delighted to hear that our team made you feel special and provided such personalized service. It’s wonderful to know that their approach and passion for our vehicles resonated with you and your husband. Building lasting relationships with our customers is important to us, and we’re thrilled that you plan to return to them for your future purchases. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!

November 21, 2024

Jose was very helpful and kept me informed throughout the purchasing process and while waiting for the vehicle to arrive at the dealership. He did a very good job of orienting me to all of the features of my More

by jsm7171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda
Report | Print
Nov 22, 2024 -

Village Pointe Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Jose kept you informed throughout the entire purchasing process and ensured you were comfortable with all the features of your new vehicle. It’s great to know that his support made your experience smooth and enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

October 17, 2024

Great work Jose. Thx for helping me with my 2024 Highlander. You r professional and very helpful. Your manager Marshall is super friendly as well. All in all this wa More

by Faisalali123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Castaneda, Marshal Habrich
Report | Print
Oct 18, 2024 -

Village Pointe Toyota responded

Thank you for your fantastic feedback! We're so glad to hear that Jose provided you with great service while helping you with your Highlander. It’s wonderful to know that he and Marshall contributed to your positive experience. We strive to create a welcoming and professional environment, and your kind words affirm our efforts. If you need anything else or have questions in the future, please don’t hesitate to reach out. Enjoy your new Highlander!

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