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Village Jeep

Royal Oak, MI

4.8
66 Reviews

31200 Woodward Ave.

Royal Oak, MI

48073

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Showing 66 reviews

August 31, 2024

.Great, no concerns staff was very professional and easy to work with. The facility was very clean. Repairs were complete in a timely matter. Will continue to use their facility. Job well done. More

by vcolemanorange
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 03, 2024 -

Village Jeep responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team and facility. Your support means a lot to us, and we look forward to serving you again soon!

August 30, 2024

Great, Easy, and satisfying sales experience. Jonathan was very accommodating. Loving my new Jeep Wrangler. More

by rcrobinette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McMamara
Sep 03, 2024 -

Village Jeep responded

Thanks for the awesome feedback! We're thrilled to hear you had a great experience with Jonathan and are loving your new Jeep Wrangler. Enjoy the ride, and we look forward to seeing you again!

August 29, 2024

First time at the dealership for a recall repair on my Jeep Compass. Called to schedule an appointment and they gave me a same day appointment. Perfect. Went on the scheduled time and the guy at the servi More

by ostroffron
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Sep 03, 2024 -

Village Jeep responded

Thank you! We're thrilled to hear about your positive experience with our service team. It's great to know we made your visit efficient and enjoyable. Your feedback motivates us to keep delivering top-notch service. We look forward to seeing you again!

August 28, 2024

Service was excellent and the repair to my vehicle was completed very quickly. The Village Jeep team communicated very well when they located the problem, discussed with me options for repair, recommended More

by tbscully89
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 29, 2024 -

Village Jeep responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Communication is key for us, and we're glad we could assist you efficiently. Your satisfaction means a lot to us!

August 28, 2024

Quick, polite and helpful. Doesn’t try to overcharge for unnecessary services. After issues at other dealers and shops, they’re my go to. More

by Jeepers
Recommend Dealer
Yes
Employees Worked With
The service guys.
Sep 03, 2024 -

Village Jeep responded

Thank you for your fantastic review! We're thrilled to hear that you found our service quick and helpful. Your trust means a lot to us, and we're committed to providing honest, quality care. Looking forward to serving you again!

August 17, 2024

Absolutely fantastic customer service from the moment the dealership phone was answered by a person to actually being able to speak to the service representative in short order. I brought the jeep in for ser More

by Chris
Purchase Time
Recommend Dealer
Yes
Employees Worked With
All of the employees that I interacted with were extremely professional
Aug 19, 2024 -

Village Jeep responded

Chris, thank you so much for sharing your positive experience with us! We're thrilled to hear that you received fantastic customer service and that your repairs were promptly addressed. Our team at Village Jeep takes pride in providing top-notch service, and we appreciate your feedback.

July 14, 2024

Pleasant courtesy helpful honest time with customer understanding of need patient persistent in helping called back More

by Skyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan McNamara
Jul 15, 2024 -

Village Jeep responded

Hi Skyler, thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our team to be courteous, helpful, and patient. Your feedback is greatly appreciated and we look forward to serving you again in the future.

July 13, 2024

Exceptional service! Customer oriented, and very fast. I would highly recommend them! I was able to get the oil changed on two cars in less than two hours! More

by tas55
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 15, 2024 -

Village Jeep responded

Thank you for the glowing review! We are thrilled to hear that you had such a positive experience with our service. Providing fast and customer-oriented service is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

July 13, 2024

Efficient and timely service They were prompt and pleasant. They took care of me on time More

by bobbieborkin
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. Mitchell
Jul 15, 2024 -

Village Jeep responded

Hi Bobbie, thank you for the glowing review! We're thrilled to hear that you had a positive experience with us. Providing efficient and timely service is always our top priority, and we're glad we could take care of you in a prompt and pleasant manner. We appreciate your feedback!

July 01, 2024

Excellent service, very patient to work with and easy to speak to, understanding and efficient timing. More

by alysa l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 02, 2024 -

Village Jeep responded

Hi Alysa, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Customer satisfaction is our top priority, and we're glad we could provide you with excellent service. We appreciate your feedback and look forward to serving you again.

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